Spocket: Dropshipping

The app seems to do exactly what I want to. Dropship with fast shipping. I am loving Spocket over other apps.

It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.

Very easy and straightforward to use. Product choices and diverse product origin offers options for customer.

Spocket is an excellent platform for dropshippers, offering an easy-to-use interface and a reliable support team. With its user-friendly features, navigating through the platform and finding quality products is a breeze. The support team is responsive and helpful, providing assistance whenever needed. Whether you're new to dropshipping or an experienced entrepreneur, Spocket is a recommended choice. It simplifies the process of sourcing products and streamlines the order fulfillment process, allowing users to focus on growing their business.

I've been using Spocket with my Shopify store for a while now and it's truly transformed my dropshipping business. The wide selection of high-quality products, many of which are locally sourced, sets Spocket apart from other similar apps.

The integration with Shopify is seamless, making product import and order management incredibly straightforward. The speed of shipping offered by Sprocket's suppliers has also been a significant advantage, leading to happy customers and repeat business.

One feature that I've found particularly useful is the ability to order samples. This has given me confidence in the products I'm selling, as I can personally vouch for their quality.

Their customer service has been excellent, with prompt responses to any queries or issues I've encountered.

There are areas for improvement, of course. I would appreciate a larger variety of products in specific categories. However, given the overall quality of the offerings, this is a minor issue.

In conclusion, I'd highly recommend Spocket to any Shopify store owner looking to improve their dropshipping process. It's a reliable, efficient, and quality-driven tool that's proven invaluable for my business.

I was helped by Rohini to help with the issue of a supplier not shipping out a product quickly.
Rohini was great with follow up and prompt responses to my questions. I was very please with the chat help which was very speedy as well.
I enjoy using spocket and the platform is clean and easy to navigate.
Thank you Rohini for doing a great job.

So far loving the selection of products! Perfect for my store. I have been looking for a good source of high quality products that drop ship from other countries, besides China.

Added this app to my Shopify store yesterday. Some items I questioned the quality or overall practicality, but most appear to be of excellent quality even those not part of the Premium Plan which offers only exclusive high quality products. As to importing products, it was pretty much like Oberlo, except I do not need to specify weight and HHSTariffs for shipping. The supplier takes care of that. Shipping costs are also given and make sure you add this to your price. Some items have a pretty good description (less writing to do) and most have metric and American units, so the whole process of importing to my store was really fast. Now I will wait and see, hope my customers are attracted to these new items and start to make sales. Everyone have a great day and let's get selling!!

STAY AWAY
My nightmare with Spocket began 6 months ago. I liked the idea to have a subscription with spocket because It was a good option to add more products to my existing online store, that has been in the market for many years with a policy of same day shipping and great reputation, until spocket showed up. What a nightmare.

The first problem that I had and kept having during my subscription, was the delay in shipments, the suppliers take more than what they say, which caused me a lot of chargeback fees and a lot of bad reviews. I still, after requesting the cancelation of the subscription, have 2 pending orders, one of those has a delay of more than 1 and a half month and the other more than 1 week delay, and this has happened many times.
The second mayor issue happened when Spocket sent me, after 20 days without shipping an order, an email saying that I had to pay extra $70 dollars to ship the product, because the supplier was saying that. And Im talking about a little fanny bag. When I complained, first they cancelled the order without my consent, and then I complained for that and they told me, that if I wanted to reopen the order and ship it, I had to pay extra $70 dollars. After many chats with ramdom customer service people, finally, they reopened the order and ship it.

The third problem and maybe the worst. One of its suppliers, that I picked to sell more than 100 products in my marketplace, is a complete scam. I had to refund and received returns of a lot orders because the photos of the products does not correspond in quality and design with the products delivered. After checking out everything I discovered that the photos of the swimshorts are renders made on a computer and are not photos of real products. (all this was shared on time with customer service, that is more like a psychologist who listen you but does not solve anything).

I even requested refunds in some of the issues that I had and I refunded the customers, but the answer from customer service was always in circles, and always saying that they were going to send my request to financial, but never ever financial contacted me, and of course, never received a refund.
My nightmare was almost every week, I got a lot of bad reputation and I never reported spocket or had a bad review, Because as a business owner I know how horrible is a bad review, and I never leave bad reviews. But after the last 1 month delay and a horrible review from a customer to my business I took the decision to tell my experience with a 1 star review. Immediately as magic somebody contacted me and offered me 3 free months to delete the message. Clearly I felt offended for the offer, I was not requesting to continue the subscription I was just cancelling this nightmare. But then they offered me refund me the value of 3 subscriptions to delete the comment. And my question was, but who is going to delete the comments of my customers on my social media?, this is insulting.
But after a lot of time expressing my disappointment with this company I gave up, and I accepted to delete the comment if they cancel my subscription and refund me the value of 5 monthly $49 subscription. That was not going to repair all the damage this company made to my business, at least they were going to cancel my subscription.
They waited on the phone to confirm that I deleted the comment, and after I did it, they confirmed me that they were going to refund me the value of 5 monthly subscriptions.
Ok, the nightmare continued when I walked up in the morning and they refunded 4 times $19 dollars, but not only that, they were saying that refunded to expired credit cards. So they do not only bribed me, waited for me to do my part of the agreement, but also they did not comply with their part of the agreement.
I dont know how this company is still in the market, and by the way guys, NOBODY is going to be rich or have a decent income, selling overpriced products, that are not shipped, that the photos are not the same as the delivered products, the customer service does not work at all, and do not maintain their word and any other marketplace sells the same products for less money.

This is my experience, and has been a nightmare since week 1. And it keeps going and going, because, they made me delete my review, they have not delivered the delayed products from open orders, but also they sent the supposed refund (to delete the comment) for less than half of what they promised to an expired credit card.
Never again Spocket.

By the Way, the following is the last message the person from financial sent me today, how charm:
"Ok thank you Andres. We do have sufficient evidence that we have provided you a full refund via Stripe. So we have maintained our end of the agreement, and we were, in fact, offering to go above and beyond. We will now engage our legal team as well if you feel that is the best course of action." Kaylee

To be clear, I have explained many times that they are "refunding" the money, which is not the amount we agreed, to EXPIRED CREDIT CARDS, that no money is going to enter my account, but they keep saying the lie, because their interest is the DELETE THE COMMENT.

I don't want to have business with a company that is damaging my reputation, but also is charging to damage my reputation, but also every time one of my customers place an order I can not sleep because I dont know if they are going to ship the order on time, or if I have to pay extra to ship it, or if the product has poor quality, does not look like the photos, or any other problem. A nightmare in progress!!!

To be clear I was bribed to delete a comment, and they never pay their part of the agreement. The never pay me any compensation for the reputational damages to my business. I have a check with the amount they told me sent, I need to know the address to send it now.

Good selection of products. Would be better if they could source products at lower tiers of membership.