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I haven't been using Spocket very long but so far so good! Their site does crash sometimes randomly but it's not a huge issue.
You can rest assured that we will always resolve any issues you encounter in a swift and efficient manner. Thank you for your feedback and for using Spocket! -AJ
I like the vast selection of products on Spocket. However, I've had problems with some of the suppliers taking a month or more to fulfill my orders, or making the customer wait a month or more & then cancelling the order because they never had the product to fulfill the order. Spocket needs to be far more discerning with which suppliers they accept on its platform.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
Spocket offers a wide variety of items for dropshipping. Not all suppliers are great, but they are good at making sure they are responsive.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
Great resource of products! Thank you for making this available to businesses and entrepreneurs. So far I am enjoying my experience.
Thank you so much for taking the time to provide feedback.
I've had a few issues regarding quality control with two different vendors but Spocket has always been easy to contact and they are quick to jump on the problem and work to find a solution. I was surprised by how easy it is to contact their customer service and how helpful they are each time.
Glad you're enjoying using Spocket! We'll do our best to reach and meet your expectations. We take pride in our customer support team, who always provide top service, 24x7! Thanks for using our services and recommending us! - Irene
Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.
Thanks for your feedback! We’re truly grateful for your comments about Peejay and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
The app is clean and does what it says. Probably could use a few more hot products but all in all I would recommend it for beginners.
We do consider ourselves the dropshipping app for all levels. Thanks for giving your honest feedback! We're taking note of your suggestion regarding adding more products that fall under the bestselling and trending category.
Works great. Sometimes it isn't syncing the stock of an item which is annoying as it shows as out of stock on Shopify, but in stock on Spocket. Seems to be only affecting a handful of items though. Orders are processed quickly and efficiently - no complaints!
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there as well. We are delighted to hear that you had a positive experience with our Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great assortment of items. Many have high shipping costs, however. very seamless integration with shopify.
Our selections are in fact one of the widest unique product selections in the market today with thousands of verified suppliers. It is true that shipping cost for some listings can seem expensive at first because it really depends on the nature of the product itself and the logistics. There are a lot of factors to consider but there are also lots of ways to get around the higher shipping costs. Please feel free to reach out to us at support@spocket.co and we'll gladly help you figure out any matters about shipping and the variables. Looking forward to working with you! Thank you for being with us!
Concept is good.
Lack basic functionalities in App. Provided multiple feedbacks. Hopefully they would incorporate.
Awesome, your feedback is much appreciated. We do take these reviews seriously as we want to offer you the best user experience so the insights you gave would definitely be considered.