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I’m new with this store
Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor
I was not permitted to confirm if Spocket could source my eco-products, because they require you to paid via "14-Trial" before you can perform a search.
Update: 1 - They have provided me with access to search their suppliers and product offerings. I stand by signup my experience as not being good. I will acknowledge the CEO was very responsive and polite in our email exchange. They actually provided me access at no cost. I will update my review after trying. Thanks
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Good industry and personnality
Great to hear that you think so highly of our industry and personality! We're proud to be a part of it. - Erwin
We were looking forward to using Spocket but sadly we were immediately disappointed by being forced to subscribe to a paid plan before we could even research any of the products via the marketplace; despite Spocket clearly noting a 'free plan' being a available on their Shopify App Store page. In fact, even when being shown a free trial, it was still asking us to pay $1.99. The pricing is not clear and as we were unable to see what products are available to us, we will not be using Spocket. Very disappointing.
I believe the app can be improved, until then, I won't be using it as it is not beneficial for me. The Customer Success Specialist Leah helped me with a problem I had and its resolved now.
Nice
Hi Fellestia!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
not as good
Hello Market Trends!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
They are ok
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. One of our Managers will contact you and feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Kündigungsprozess war schwer, Produkte solala, wenige für EU und DE meiner Meinung nach
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
It’s a very smooth process processing a order. Great for women but men’s clothes etc not so much. They used to have a lot more products. The price point and products don’t really match at this point.
We appreciate your helpful feedback! Rest assured that we are and will constantly add more selections for you. We'd love to discuss and recommend some top suppliers for you! We also would be happy to clarify regarding any pricing concerns. Please reach out to us at support@spocket.co and we'll gladly help however we can. Thank you very much! -John