Spocket: Dropshipping

I used this app for the free trial only. I went to go cancel on the last day of the free trial they had charged my card. There is no phone contact i had to email and never was refunded.......

Even though their subscriptions terms for Empire and Unicorn say that you can connect unlimited stores, you CANNOT. You can only connect one store and each new store will need it's own paid subscription. Use a different dropshipper and save your money.

Spocket wants you do their job for them. They want you to convince 80% of the product manufactures to join their network. There is no point in using this app right now. Maybe try again in 6 months, it does look good but it is not ready.

very expensive app that doesn't have any reviews on products and no customer support number. don't waste money like me!

I really did not have any good experience. At first i was thinking keeping my store full with US or European product will be more reliable and quality but sorry to write here that what products i found here was no really worth . in addition there is monthly charges to use their services as well which is too high for startup people like me . Overall bad experience when i need support as their support link never worked.

I got on the Empire plan that doesn't let you sell to Amazon, Google Shopping, eBay, and isn't integrated with FaceBook. These are my major selling places, and their customer service doesn't have any idea of what's going on. I've talked to several people that can only try to give me an answer by having me wait for someone else. I went from AliExpress to here because I wanted to have an American influence, but the ended up finally being told that I would be in competition with the manufacturers by trying to sell on these platforms.

So they have "US Suppliers" with a sneaky disclaimer saying that the item will ship from China if showing OOS. Got the free trial, made a sale, made the purchase of the item, and it comes from China, I could have place the order myself on Aliexpress and save the extra fees and overpriced item for "US Supplier". Another thing, if your work with capturing orders manually because as a business you can fulfill them 1st , they wont let them sync to their system.

Read All Of The 1 Star Reviews! Don't get scammed.

Highly Disappointed in Spocket.

I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.

We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.

(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.

However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.

We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.

So now we've been scammed out of our money, and are disputing it with our bank.

So watch out.

Spocket and their service DropGenius Are SCAMS!

(DropGenius is Part of the Spocket App)

***UPDATE***
PLEASE READ BEFORE ADDING PRODUCTS TO YOUR STORE!
GREEN GAI, GREEN ANDROMACHE & GOLD ANGEL

These are the the suppliers I reached out to regarding their products and have not heard a response it’s been 3-4 days . This is very bad for business!

Lack of response is very unprofessional.Timely and clear communication is crucial for a positive supplier-customer relationship. If my customer has a question and I cannot get a response from a supplier that is very frustrating.

I thought Spocket was a good choice for me because the customer service was good. The products are good quality. The prices were on the high end though but I wanted to take a chance just because the platform was so easy to use. I see a lot of good reviews for Spocket but I don’t know how. If these suppliers do not reply back.

I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.