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I'm enjoying this experience with Spocket so far. I've added quite a few products to my site and have had a few questions along the way. Both Russel and AJ have been quick to answer, kind and very helpful. I'm finding some really good things that align with what I already offer. So far I'm very happy with this service. Thanks Russel and AJ! You'll be hearing from me again I'm sure! :)
Wow! We are happy to hear that Russel and AJ were able to resolve all your inquiries. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to chatting with you again. - Erwin
Spocket is a fantastic app and also has a quick and responsive support team to answer all my queries and always ready to help. Customer service rep Spencer is always eager to help and provide a quick solution to all my queries. Thank you.
Awesome! We are happy to hear that Spencer was able to resolve all your concerns. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
I use this app to find quality products to fit perfectly into my store. It would be nice if there were advertising tips or suggestions
Thanks for the review! We are happy to know that Spocket helps you with your business. We have your feedback forwarded to our marketing team to see what can be done in the future regarding marketing tips. Feel free to reach out to us if you need help. - Erwin
Melvin was very helpful with my concerns and I feel much better moving forward. Every time I reach out, Spocket gets back to me very quickly.
Thanks for your wonderful feedback! This has been shared with our entire team including Melvin at Spocket. We are glad that you are loving our world-class service and that your inquiry was resolved in a quick and efficient way. Feel free to reach out to us if you need further assistance. Hope to serve you again soon. -Erwin
I've only just started using the app but it's been very easy and the online chat is a great tool. I would definitely recommend.
Erwin Sabile
Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. We'll keep on adding more products for you to choose from. Reach out to us at support@spocket.co anytime you need help! - Erwin
Easy to use and seamless transition to my store. Large product selection that is very diversified. Prices are competitive.
Fantastic! We are overjoyed to hear that you enjoy the product selection. More products will be added soon as we focus on supplier and product sourcing! If you require assistance again, we will gladly assist you. - Erwin
Ria was very helpful in answering my question... very professional and curtious!
Looking forward to working with the Spocket team!
Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Irene
Aliexpress wasnt importing any more products into Spocket. Prinz knew exactly what the problem was and helped. I am now able to finish setting up my store. Thank you Prinz! You rock!
Hi there! Thanks for your awesome review! We are glad that Prinz was able to help you to start your online store with Spocket and that your inquiries were answered efficiently. We hope to assist you again soon! - Erwin
Al principio, esperas tener una dura conversación con un bot, pero cuando te das cuenta de que hay un equipo magnífico detrás, que responde prácticamente al instante, y no sólo eso, si no que solucionan tus problemas uno tras otro, hace reforzar mi idea de que Spocket es el aliado perfecto para esta aventura del Dropshipping. Fácil, rápido y de calidad. Un 10 para el equipo de atención al cliente. ¡Gracias!
Gracias por tu reseña. Todo nuestro equipo de atención al cliente en Spocket estará encantado de ayudarle y brindarle toda la asistencia que necesita y parece que lo hemos logrado. No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby
great app. it is very nice and convenient to use. it is a little pricey. i like that you are able to ship products from the US
Great to hear that! We have more upcoming selections and amazing app features so watch for it!