Spocket: USA & EU Dropshipping

I would recommend this app because it simplified everything

It has been a great experience. The app is easy to use and works seamlessly with my Shopify store. I have been doing all the research and setup on my own with the help of videos and such. Spocket is the first app I started using when I setup my Shopify store and I couldn't be happier.

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

Je suis un débutant en dropshipping. C'est vrai que Spocket permet d'augmenter la motivation d'avancer dans le métier. Spocket m'a amené à trouver des chemins vers les produits convenables à ma niche.

Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.

great!

So far the site seems pretty user friendly

This app is super easy to import amazing, high quality products to your store. There is a wide range of products from US suppliers. There is fast and free shipping available on the products and wholesale prices are great.

I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.

This service has some good suppliers and products but the prices of most products are not competitive, a large number of their suppliers are other drop shippers shipping from AliExpress, selling at a large premium.

The chat with suppliers feature is a total scam. I have contacted 10+ suppliers and gotten one response. None of them ever check it.

The website is slow and the search does not work properly. This makes it very hard to find products. Also for some reason as you scroll products, spocket just keeps loading more products without getting rid of the ones you already passed. It will end up freezing the website due to loading so many products.

When you have problems with orders, you cannot go to the supplier and have to go through support. Support will serve as a middleman to communicate with the supplier and often will get no response. If a supplier doesnt fulfill an order, which happens very frequently, maybe as high as 10% of order, then good luck getting a refund. Chat will tell you its been done and will show in your bank in a week or something and then 2 months will go by and you still will not. Youll end up having to do a chargeback or else you wont get your refund.

If you use spocket you will give your customers a bad experience relatively often as many supplier take forever to ship. The expected processing and shipping times spocket shows are totally false.

The cost of spocket is higher than most dropshipping platforms but spocket as a service is no better in any way. Spocket will also offeer promotions occasionally where theyll have you leave a review for a $100 credit. You will never get this credit.

If you accidently extend your plan with their predatory one click renew, YOU WILL NOT GET A REFUND. I wanted to buy the yearly plan with their promotion, accidently extended my current monthly with the misleading one click, and then they refused to refund me so i could get the right thing.

While I have made some money on spocket, because of the terrible pricing on products as well as the very expensive subscription, the margins are very thin. I strongly suggest you avoid spocket.