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I think there are not as many products for pets. I feel it is limited for my niche. Could use more customer support and also email updates on products related to my store's niche instead of other random products that are not relevant.
Thanks for the feedback! Definitely noted on adding more pet products. Regarding customer support, we aim to provide the best, although sometimes the number of requests per day can be quite a lot and so it takes a bit of time to attend to everybody. We hope you can understand. But we'll definitely be better at managing messages from merchants in the future!
My niche is difficult to find products for in many dropshipping sites, but Spocket has done a great job really diversifying the kinds of products they offer and having something for every niche. The only reason I don't have five stars is that I want to be able to contact the vendors, even if it is not directly, but if there is an issue with a product there is no communication, only a refund. Overall very user-friendly site and great products!
Are we the chosen one in your perspective? We're definitely staying tuned. In any case, thanks so much for your feedback and for raising the issue with suppliers. We do have our reasons relating to confidentiality in terms of giving our merchants direct contact with our suppliers, but this is something that can be considered and explored. Perhaps it'll reap positive results, who knows?
I love everything about the Spocket App. It'd be appreciated if they allow sourcing of products for every paid customer though. However, their support team is very helpful, calm, and understanding. Shoutout to Russel, your support was greatly appreciated.
Your feedback is important to us and we greatly appreciate it! We're happy to provide you with excellent support and you can rest assured that we will always do our best to make your experience great! Thank you for using Spocket! -John
Jam does the job for me very well. She helped me get my money back on my dropship purchase. Thanks very much.
Thank you for sharing your experience with us! Please do not hesitate to chat or email us in case you need our help. Our support team is open 24 hours a day, 7 days a week! - AJ
super easy to use and find great quality items to add to my page. Im super excited for this new adventure !
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the Spokcet service and products! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
As a first-timer in dropshipping, I would highly recommend Spocket. Prinz is very helpful and knowledgeable about the service he provided. All of my questions were answered:)
Prinz has done it yet again! I'm glad he made your experience worth recommending. I'll inform him of your feedback. Thank you incredibly much. Have fun Spocketing! - Irene
This app has a variety of amazing products and discounts! The subscription is worth the price! Helpful and accurate support team as well as easy importing and editing! Love this app!
Users like you are certainly worth all the hard work the whole Spocket team had pitched in to make this app everyone would love! Thank you for sharing our thoughts, it means a lot!
best drop shipping website I ever used, very pleased with the experience. i will continue to use for any of my product needs!!!!!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products with various niches. We hope to assist you again soon. - Erwin
I like Spocket, it has a lot of cool products and I think it can improve even more. I wish there were more vendors within the US.
I used this app to help me sell products on my website and I really like it, its so easy and amazing and does the job perfectly.