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Horrendous customer service. The vendors they use are terrible. Constantly taking items out of availability, or better yet, you have an item listed in your store, and then go through the process of trying to place the order with the vendor and you just can't; you just get an error and no one will help. The time it takes them to even respond to an issue is the mind boggling. If you want to have unhappy customers, use Spocket. They just want your money, and then leave you hanging with constant issues. I should have heeded the warnings of other reviewers. You WILL regret it if you sign up with them.
We're very sad to hear about this but we appreciate you letting us know about your experience. It truly helps us improve our services and makes us want to do more to make things better. We know that there have been unforeseen circumstances which were unfortunate and we do sincerely apologize for any inconvenience we may have caused hope to be able to get another chance to make it up to you! Please don't hesitate to reach back to us at support@spocket.co anytime and we'd be more than happy to make your experience a lot better. Thank you for your understanding and patience!
This app has streamlined the process to choosing and adding your product choices straight to your online store.
Hi Et-cetera & More,
Thanks for your feedback! We are always looking for ways to make Spocket easy to use so that you can focus on the other aspects of building your online empire!
We are always here to help, so whenever you have questions, please reach out!
Thanks!
Team Spocket
Surprisingly has good items. I am excited to open this online store and the idea of dropshipping is exciting
i used this app to help build my business, and it was very helpful,very easy to use.i will continue to use it in the future.
We always do our very best to make things easy for you! Thank you for choosing and trusting Spocket! We look forward to your success! Feel free to reach out at support@spocket.co if you should need anything else! - AJ
They are the best, the support and assistance is spectacular. They don't leave you alone and if you have questions, they always answer
Thank you so much for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
NEVER EVER USE. TOTAL SCAM. THEY'LL SAY YOUR PLAN IS CANCELLED, BUT WILL KEEP BILLING YOU EVERY MONTH. Sincerely, I never leave negative reviews. This is literally the first negative review I have left on any platform. Do. Not. Use. This. App.
Hello CauldronDiffuser! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
good supplier they have lots of different products in multiple categories i recommend them if you are planning to make an online shop
Thanks for your feedback! We appreciate your kind word. We have lots of products you can choose from and we encourage you to explore the app in the meantime. Cheers! - Erwin
I really love this app and there is so many products to choose from.
Thank you
Spocket is nice and easy to use. It's very user friendly and the technical support is amazing and on point!
Thank you for your review. We are proud to hear that you are satisfied with Spocket. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love this app. The people at Spocket are very helpful whenever you have a question. They’re always willing to help.
We will do our best to keep providing top rated customer support no matter how big or small your inquiries may be! Thank you!