Spocket: Dropshipping , 5.315 reseñas
Refinar
-
Por calificación
So VERY NICE. Just started my store and the app is simple and clean. Quick import and great automation!
I have three orders and all seems well so far. I am not sure about many of the products because there is no way to see any reviews for any products or suppliers. The fact that you can't communicate with suppliers is a huge drawback and I hope that changes. Also being able to review products so others can read it would be really helpful. Those changes would make Spocket a five star app and I'll give five stars when I see those improvements.
We appreciate the suggestions! Glad to know your existing orders are going well so far. You'd be happy to know that we are actually working to implement those features similar to what you mentioned. We'll always do our best to make Spocket the best app for you! Thank you for your patience and kind understanding!
Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products.
Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.
We highly appreciate the feedback that you provide us as this would certainly help us learn more on how we can better improve out services for you! Our customer service team will keep in touch with you to help you out towards your further success!
it takes a little getting used to but the team is quite responsive - once you get past the learning curve its quite intuitive - better synchronization between shopify and spocket specifically for reporting on all facets including price / cost would be great
Thanks for the feedback! It sometimes does take some getting used to especially when you've just started with your journey but don't worry! You can always count on us. Feel free to reach out to us at support@spocket.co anytime you need help. Thanks!
The team answers swiftly always concern making sure the app is working I love Spocket easy to use and I am glad chose them.
Thank you for the love! We hope to become your best partner in dropshipping. We look forward to growing with you.
Ria CS is the best !! She helped me a lot with a most of things using with Spocket, i am very thankfull to her.
Wonderful! It is our pleasure to help you with your concerns. We are glad that Ria did it for you. She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used this site to import products so I can sell unique products to the open public. I do enjoy this app and I will recommend this app to anyone
Thankyou
Thank you for letting us know you are enjoying your Spocket experience! It means a lot for us to know we are able to meet your high expectations and for you to recommend us is just awesome!
I personally think it would have been nice if the live chats were answered rapidly, instead of having several agents on one query. Other than that, I'm happy so far, agents are helpful and do their best to provide the required service.
Thanks for your feedback! Our customer supports are on a shifting schedule to cover 24 hours support and doing its best to cater to all inquiries, at the moment we are receiving a high volume of tickets. Furthermore, we'll have this forwarded to the team to make sure that we will be able to respond to every inquiry as quickly as possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Really good app for Dropshipping! I'm a supplier and I love community and how the app helps the seller and the supplier at the same time! :) Really recommend for everyone!
our recommendation is very much appreciated! We are very grateful that you took time and went out of your way to leave us this wonderful review.
I really like this app. It’s really increased my business with more product selections. Love the app