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Horrible customer service! It's been 6 days I'm exchanging pointless emails with their customer service to fix a huge issue I'm having with their app. I'm on a paid plan of 50 bucks per month and it's been almost a week I cannot use their app, contacted them multiple times and they don't provide me an actual solution to the problem. Just pointless chit chat. I have been paying them for months and this is what I got back. ZERO support on my issues. I would advise you to stay away. Im in e-commerce for 3 years, have tried multiple apps these guys suck BIG TIME!
We're very sorry to hear about the unfortunate experience you had! We would be more than happy to be able to fix the issues you are having with our app. You can rest assured that we have improved our services and are continuing to improve consistently. Please reach out to us at support@spocket.co and we'll be sure to prioritize your concerns and resolve them for you. We'd be looking forward to sorting things out with you!
I like this app. I haven't sold any of it yet but hoping that will change soon. I do not enjoy having to write a review to get the screen unblocked
We look forward to you getting your first sale and hopefully, that it will happen soon. Let our Support team if you need anything.
I like the app but the product costs are high compared to other sites
Costs need to go down.Thank you
Really helped a lot. My VA and I was going to have to upload each product we found manually. This really sped the process! Trying to catch Black Friday so time is of the essence. Only Reason it hasnt got 5 Stars is because I have yet to see the returns on the products I chose. In terms of pricing it was some what alright its really going to depend on how my returns yield to determine if the cost is really worth it. Hope to continue to use service.
Thanks for your feedback! It is indeed a great feature we may consider adding in the future. This has been forwarded to our developer team. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin
Very smooth interface, user-friendly, and great products! Great to see high-quality products coming out of the U.S.A
It doesn't end with what you currently see by the way. Always be on the lookout as more products of great and exceptional quality from the US are to come. Here's a virtual wink for you!
Just starting to use this app, will write a review later, after I process the orders and can describe their job
This dropshipping made is awesome. It was my first experience setting up an online store, and I didn't know where to start and was completely overwhelmed at first.
But Spocket just made my job so easy I was up and running in literally a few mins.
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the Spocket team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
So far it looks good. Quite excited.
Thanks for the review! We are happy to know that Spocket helps you start your own business. If you should need anything, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app is very easy to use and there are good quality products.
So far it has been user friendly and the products look great! We cant wait to start using this app.