Reseñas (6.115)
Refinar
-
Por calificación
very good app and very useful starting app
I used this app to start my store and it has been awesome! I never realized how easy dropshipping was until I started in this app.
Very good,
Works really well with Etsy
I honestly don't know how this app has so many positive reviews. If you care about your customers and the reputation of your company, DO NOT DO BUSINESS WITH SPOCKET! They'll happily take your money every month but the few times you get an order through them, there is always an issue. From the items being faulty or defective, items always out of stock or randomly disabled from your shop, the shipping times taking too long, Items being priced way too high, random fees, to the supplier completely dipping out on you without any warning making you and your company look stupid. Just Terrible all around. I have wasted too much money here. You have been warned.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! -Erwin
I use this app to help supply my e commerce store. Great response and quick shipping. The variety of selection is great.
I was looking for dropshipping suppliers in the US that offers reasonable price for dropshippers. This marketplace has great potential
I've not started using yet as the prices plus shipping seems too expensive to make a decent profit...
Thanks for sharing your initial experience with us! We certainly hope you can check out our filter in the search page that shows suppliers with free shipping. We also have another filter for products under $5 that searches for items below that mentioned amount. Our support team would love to get in touch and hopefully guide you through the system. You can also reach out to us at support@spocket.co
This app is not meant for you to make lots of money. It is designed to make the app owners and suppliers money. You have little choices in products and the prices are typically set at a percentage that prices you out of the market.
The plan prices are average, I can't say they are super expensive or cheap.
They don't properly vet the suppliers as many of them are simply dropshipping products as well, communication with many of them was more difficult then it should have been (2-3 weeks) and when you inquire about this to Spocket, sometimes I wouldn't hear back from them at all!? In the end, I would have to send follow-up emails to Spocket to remind them..
There IS money in dropshipping but this isn't it.
We're sorry to hear about your experience! We understand and respect your views and opinion regarding our platform. We do have more than a million products and thousands of suppliers right now but all our suppliers are required to provide a 25-35% profit margin on all their listings. If you feel this is not being provided, we're more than happy to get it rectified. It is definitely unacceptable to not get the proper customer service you deserve. Rest assured that we will not tolerate it! We'd like to know more details about your experience as we would like to make the necessary improvements and take the appropriate actions. We'll have one of our account managers contact you directly to sort out any concerns you may have. We appreciate your feedback!
I did not wanted to continue with the dropshipping with spocket because of some personal reasons. So i contacted spocket customer service through live chat.I had a great experience with Rohini from Spocket's customer service. She confirmed the cancellation of my subscription efficiently and was extremely polite and friendly throughout the process. Her professionalism is a testament to the excellent customer service at Spocket. Thank you, Rohini!
Thanks for your feedback! We’re truly grateful for your comments about Rohini and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again in the future! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very user friendly with great items. I look forward to this as an alternative to AliExpress because shipping seems to be more stable here based on reviews.
We can assure you that the shipping times on Spocket are one of the fastest, most efficient, and most reliable. Thanks so much for taking a chance on us and for this great review!