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I gave it this 4 stars because it's awesome, but I'm waiting for sales before I determine the 5th star. I've sampled some items, and they arrive quickly. This is perfect for my needs. Getting items to customers quickly is important to me. I think it's worth every penny
Thank you for sharing this feedback to everyone and letting us know that it's worth every penny of your hard earned income! That is absolutely awesome to hear -- we love it. We cannot wait for your first sale!
five stars yewwww. So far so good this is my first week and having a blast check us out Thats Nice Brand dot com.
We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Love the products! So easy to import to my store and the hassle of fulfilment is non existent and up to
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The app is very simple to use with my online store. Great pictures with each product and clear descriptions. I also like the feature of the sample product before adding to my store.
Thank you for your review! Glad you liked our platform! It is indeed very easy to use and simple to understand to make your experience better! Thank you for choosing Spocket!
DO NOT USE SPOCKET. I've cancelled for two months now, received confirmation from TWO of their support team members on separate occassions saying my cancellation was confirmed and for both months I've been charged the monthly fee! The first month I got refunded and had them confirm with IT to ensure the cancellation went through, they said it did. Yet I was charged again. Ridiculous. Generic items and suppliers lie about where they're shipping from. DON'T USE SPOCKET!!
We are very sorry to hear about this incident. You can rest assured that we will rectify this matter immediately and resolve any issues regarding your account/s. One of our account manager will get in touch with you to work with you and sort out everything as soon as possible! We thank you for your understanding and patience.
Decent selection of items and reasonable shipping times. Could increase US Based product offerings.
You can definitely increase your US based product offerings by using Spocket because we have thousands of US suppliers on board with us. Please do browse our platform even more as we are sure you would be able to find even more awesome selections with even faster shipping times! Thank you for choosing Spocket!
I had some issues with importing items to my store but the individual who helped me out via chat desk was extremely helpful! Got my issue resolved. Excellent service.
Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us again if you have questions and we'll be happy to answer that for you. Have a wonderful day! -Erwin
Amazing!!! The customer support is super as well! The products are wonderful and not common like on other apps. This is a must have app! Highly recommend!
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers, you rock!
I tried to use this app. And I suggest everyone NOT TO USE THIS APP AND BE CAREFUL.
I add some items (which should be shipped from US) from this app into my shopify store. After I sold some of those those items I saw that supplier doesnt really ship from US but ships from China.
My customer saw this too and asked me for refund and told me she wont ever buy from my store again..
I asked spocket "support" to solve this problem but the only answer I am getting from them every single day is that they "are sorry" about this.
I dont really understand how can Shopify approve such a frauds..
I really DO NOT recommend this app.
Thanks for sharing your thoughts with us! We'd like to make sure that this has been addressed by Spocket. While most of our vendors are based and located in the US, Canada and Europe, we do have suppliers that who hail from other regions as well. We have always been clear as to where the items will be hailing from and their origin was never hidden from view.
Nevertheless, we'd like to make sure that there’s no further issues remaining on your end, so please reach out to us any time at support@spocket.co.
Vash helped me better understand the concept of the companies dropship plans and answered all my questions about the whole overview. thank you again. Can't wait to use this company.
Lovely! Vash is happy to hear your feedback. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin