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I love this app, it's absolutely awesome. I strongly recommend it to anyone dropshipping in the US and looking for quality products. And the support staff is outstanding as well. I had some questions about a few things and Leah the team member assisting me was amazing. She went above and beyond to help me get things done and I don't have any reason to use any other app for my store.
Hello Riverstone Express! Thanks for leaving us such a wonderful review. We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
There's brand names!!
Thanks for being an amazing user, and we're excited to see what amazing things you'll create with our app! - Erwin
Lovely service from Leah
Hi Faran Emporium!
Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that Leah receives your feedback. It will make her day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket in my opinion has the best of everything. Products , photos, description and overall the best customer service. I just chatted with Prinz at 2am Est time and he helped me resolve my issue within minutes. This is truly customer service at its best. You will not regret this app !!
Amazing! Thank you for your kind words. We’re pleased that Prinz was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Though I haven't used their service to add promotes into my store yet but the support is super wonderful. Especially Leah, whom I have taken as a personal support agent. She is always checking up on me to find out if everything is going on fine.
Amazing DebStella! We’re pleased that Leah was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket is wonderfull
We're delighted to hear that you find Spocket wonderful! If there's anything specific you love about the platform or if you have any suggestions for improvement, we'd love to hear your feedback. Thank you so much!
Happy Spocket-ing!
My experience with Spocket has been great. I did have a bitter experience when I got charged 99 dollars which I didn't notice/expect. I wish I got a heads up for that. However, the team did go ahead with the refund understanding the situation which I'm so glad about. A big thank you to Russel. I would surely recommend using Spocket if you're going to dropship in the US/ Europe and other countries.
Hello The Diffuser Hub! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
Customer service is excellent. I had a minor issue with billing, and Earl was on it right away and the issue was fixed in a very short time. Very professional and polite. The app itself is very user friendly and they have a good selection of products.
Hi, Buster's Cornucopia! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Earl will be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I just wanted to give a big shoutout to Eleanor for being an absolute rockstar on the Spocket support team. Seriously, her help has been a game-changer for me. She's patient, knowledgeable, and always goes that extra mile to help me out with all my questions. Thanks to Eleanor, my experience with Spocket has been nothing short of amazing. Her dedication and friendly approach make all the difference, and I couldn't be more thankful for her exceptional support. Eleanor, you're awesome, and I'm lucky to have you on my side during this Spocket journey!
Amazing! We are happy to know you love your Spocket experience. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
kinda good shows very good produvt
Hi there!
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby