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I had a few questions out of my uncertainty on how to handle the system of Spocket - and one of their customer service representatives "Earl" went above and beyond to ensure I had confidence in the process. Excellent guy, excellent customer service - and great product selection.
Hi RealTech Solutions! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team especially Earl will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
我会推荐给所有喜欢的人
太棒了！我们很高兴听到您要向朋友和家人推荐 Spocket。您的忠诚对我们来说意味着一切，我们感谢您一直以来的支持。 - Erwin
I need to learn about this app first but it's the only one we have so it must be good. I'm hoping the products are great so far the ones I have are!
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I received my first order and needed assistance with my order I was able to reach out to support and Leah was able to guide me every step of the way in the course of 3 days. I appreciate her full support and attention with being able to help me get my first order processed
Hello Fashion By You! We are glad you love the experience and Leah was able to help you with your concern upon reaching out to us Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Great easy step by step instructions do get on a quick path for selling dropshipping.
Thank you for your kind words! We are glad that you find Spocket easy to use and efficient. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co -
Abby
I have had a great experience with Spocket. They have a wide variety of suppliers and products including EU US UK and Aliexpress.
The customer service is best. The team reply instantly and is happy to guide you if you are new to dropshipping. I thank and appreciate everyone in the customer service team. especially, Rohini, who helped me with some troubleshooting and was patient and followed up until everything was solved. I recommend this app and give it 10 stars instead of 5. I will renew for sure next year.
Hello there! Thanks for your feedback! We are glad you like the service! We’re pleased that Rohini was able to provide you with exceptional service and answer all of your questions! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far so good. But I am noticing that if you get the more expensive plan they offer you better options to pick from. Thats just something to think about when picking a plan. But you can upgrade the plan at anytime.
Hi Dream Baby! Thanks for the wonderful feedback! We are so glad you find Spocket easy to use with the products you can add to your store. Please also check out the different promo plans that we offer! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
My experience with Spocket has been great. I did have a bitter experience when I got charged 99 dollars which I didn't notice/expect. I wish I got a heads up for that. However, the team did go ahead with the refund understanding the situation which I'm so glad about. A big thank you to Russel. I would surely recommend using Spocket if you're going to dropship in the US/ Europe and other countries.
Hello The Diffuser Hub! We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
Spencer did a fantastic job helping me with the specific issues I had! Big thanks!
Hello Pink Earth Treasures! Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Spencer, who we know will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
This app is great
Thank you so much for your kind words! We're thrilled to hear that you're enjoying using Spocket! We're committed to providing a seamless and effective platform for your e-commerce business, and we're glad to hear that we're meeting your expectations. If you have any feedback or suggestions on how we can improve, please don't hesitate to reach out. We're always here to help! - Erwin