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I just started to use this app. And I'm enjoying it. Knowing That my product can be easily branded and the shipping time is as fast as they say, scaling my business will be awesome.
Awesome! We're glad you are enjoying our platform. Looking forward to growing together with you! Thank you for choosing Spocket!
Love it! How convenient! I am new to Dropshipping and this is exactly what I needed to help me get started.
Thanks for the wonderful feedback! We are so glad you find Spocket user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Their customer service is top-notch. My inquiries were met by Lorena and i thought it wise to acknowledge her!!!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Lorena. - Erwin
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Thanks for the awesome feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Håller på att prova med ser bra ut än. Ska testa mig fram och se men lätt hemsida och lätt att förstå
Vi är glada att du var nöjd med din upplevelse och skulle gärna vilja höra ytterligare feedback om hur vi kan förbättra vår tjänst ännu mer. Vi inbjuder dig att kontakta oss via e-post på support@spocket.co eller 24x7 livechatt för att diskutera din upplevelse mer i detalj. - Erwin
Translate: We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Spoke with Spencer from customer service and he resolved my issue quickly. The app however makes you pay an extra $7 monthly fee to talk to suppliers, and some don't have it enabled anyways, which spocket won't tell you until after you've paid
Thank you so much for the review and I'm glad to hear that Spencer was able to assist you in a timely manner. I will make sure to forward this feedback to our support team and have them look into this and work on areas to improve. We appreciate your input and thank you for trusting Spocket! - AJ
Leah is polite and professional in answering my questions. She was quick to reply and HONEST about my concerns. I'm only starting to use the service and may want an annual plan while it's discounted. I found out there are no refunds after the free trial period. Something I need to consider.
Awesome! We are happy to hear that Leah was able to resolve all your concerns. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
This website helped me find all the products i needed that were shipped in the US! Will keep using to source products in the future.
I have cancelled my membership before my trial ends but they still charged me unexpected cost $99.99 twice and a total of $199.98.
Hi The Shopee House! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
That s what i was looking for as most of my clients are based in US. I will highly recommend this app.
Awesome! Get ready cause your customers can receive their packages fast. Have you tried exploring our "Made in the USA" option? Besides coming from the US, their for sure American-made, which is something you and your customers might love.