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I really like the app so far. It has helped me quickly create a store with the ability to dropship products.
Great! Welcome to Spocket! Happy to be of help! We're looking forward to an awesome start with you. Thank you for using Spocket!
very nice and outstanding products. the quality are so good.
Hi Olivia's Collections! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and service to be useful Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Easy to use software, no bells & whistles; Amazing products, but very expensive to make any profit after discounts and promotions
We are thrilled that you loved your experience; we're delighted that you found our product and app to be useful. However, we invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Irene
I love the fact that the SKU numbers port over. That's a time-saver. Good products and great prices. Now if they could do away with the membership fee, it would be GOLD.
Great! We're glad you are loving the features we have for you. Saving you time is important to us so you can focus more on selling. Thank you for the feedback!
Best Dropshipping products all over the world
Hello therel! Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
bien .........................................................................................................merci
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires avec Spocket. Nous apprécions votre contribution et vous encourageons à nous faire part de plus de détails sur votre expérience avec nous. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abigail
good app , try it and got some good results even it is a paid plan , however not easey to find the free sample to test the suppliers if they respect the delivery delay.
Thanks for leaving us such a wonderful review. We are glad you like Spocket. Meanwhile, we have forwarded your feedback to our developer team regarding the shipping times and see what can be done as soon as possible. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very very good suppliers with super fast shipping times and excellent customer support reply in under 5 minutes. This is not a fake comment I seriously recommend spocket to all Shopify store owners who want trusted suppliers with cheap prices and fast shipping.
We really appreciate you being a customer and helping to share the word about us. We take pride with our customer support team!
It's a really good app. I recommend it to anyone.
Hi TAURUS WORLD MAGIK! Thank you for the review and for recommending Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I would give this app N0 stars if possible. I'm just starting a new online shop and because of this company's major lack of communication and priorities, my store's reputation is being jeapordized. It's been almost 1 week since I've tried to have an order fulfilled and after simply rquesting a tracking number or just a simple response at all, I've only received a couple worthless responses... NO TRACKING # or even a status update on the order. Trying to communicate with this company is nearly impossible because it's so rare to even get a single reply even though they say "usually replies within 2 hours" LOL! Yeah, right... more like you'll be lucky if they even reply at all and if they do, it's 2 days later. One of the employees told me that they are fulfilling hundreds of orders and that's why it's taking long. That's such a sorry, unprofessional excuse and that alone lets me know that my business means absolutely NOTHING and therefore not a priority. I've tried contacting the developer of Spocket, no reply.... SCAM, SCAM, SCAM. DO NOT WASTE YOUR TIME WITH THIS APP!
I’m truly sorry to hear about the difficulties you’ve faced with our app and the lack of communication regarding your order. We understand how critical it is for new online shops to have reliable service and timely updates, and I apologize for the frustration this has caused.
Here’s how we’re addressing these issues:
Communication and Response Times: We are currently reviewing our support processes to ensure that responses are more timely and effective. It’s clear that we have fallen short in this area, and we’re committed to improving our communication.
Order Fulfillment: We are investigating the delays in order fulfillment and tracking updates. Your experience indicates a need for us to better manage and prioritize orders to avoid similar issues in the future.
Customer Priority: We want every customer to feel valued and supported. Your feedback highlights a significant concern, and we are taking steps to ensure that all customers receive the attention and service they deserve.
Thank you for bringing these problems to our attention. Your feedback is invaluable in helping us improve. - Eleanor