Spocket: USA & EU Dropshipping

I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......

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finde ich garnicht gut gibts für günstiger viel bessere varianten

Great App! Only problem i have is that i had someone create my shopify website, and some products are not on here.

Spocket has made the integration process absolutely seemless. My ecommerce business has been a breeze due to spocket's broad selection of suppliers that actually provide quality products. Thank you spocket! You will continue to be used!

I've been in e-commerce for a while, but only recently starting expanding my inventory with the dropshipping model. Having looked at some competitors, Spocket comes out ahead in many ways.



First off, their customer support has been spectacular. I haven't had to call upon them much, but they were quick to resolve my problems when I have.



Second, their product selection fits well within the categories that we're looking to expand in, and they seem to constantly be adding new products on a regular basis, so thats fantastic.

Lastly, reliability is a huge thing for me, and thus far, I have not had any troubles with them, and the suppliers they have on their roster seem to be top notch. No complaints there.

I expect to continue to work with Spocket for the next many years as our business continues to bloom!

There is no way to get automatic reviews just like on oberlo. Other than that the app seems pretty good.

From what I see so far, this app is great! However, I have only had the app for less than 24 hours before being prompted for a review. I do recommend researching prices before actually choosing anything. Again, so far it's a great app! I will update my review as I learn more about Spocket.

Extremely streamlined. Seems to do the trick, will have to review after long term use. Id like to see a review importer though.

Really good and easy to use platform.