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This app is a scam. They try to charge you after uninstalling the app. Shoplift need to do their due diligence before allowing this company on their app store.
I’m genuinely sorry to hear about your negative experience with our app. We strive to provide a seamless and valuable service, and it’s concerning to hear that we did not meet your expectations. I appreciate you taking the time to share your feedback. - Eleanor
It hellps allot with dropshiping, finding products and adding then on my stor is never been easeyer
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin
I am removing the App because I never moved the Plan I had in my old store to this new one.
The support is very bad, you have to be saying things thousands of times.
The clock that a client requested in Peru never arrived. They made the refund but made me lose several clients.
Thank you for letting us know! I will have our Success Team contact you immediately and get your issue resolved. We hope to earn your trust back as a customer. As for the item that did not arrive in Peru, it looks like the supplier has fully refunded you for the order which was already credited back to your card. We will be in touch with you very soon.
muito bom
Obrigado por compartilhar seus comentários com Spocket. Valorizamos sua opinião e encorajamos você a nos contar mais detalhes sobre sua experiência conosco. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através de nosso canal de bate-papo ou envie-nos um e-mail para support@spocket.co - Abby
This is app has been working wonders for me so far. I have barely used it and I can already tell im going to make some serious money
You've got good instincts! We're happy we are able to provide you with the services you need. Looking forward to working with you towards success. Thank you!
No real experience, I did not get that far, but the app's ease of use was good. Products seemed of good quality.
Thanks for the wonderful feedback! We are so happy to hear that you love Spocket's easy navigation. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Unbelievably bad. I was charged AGAIN for October. Stay far away from this scammy app. *Update: well, John was helpful and I got a refund after phone calls and emails. But it shouldn't have been that hard - and of course I shouldn't have been charged in the first place. Apparently there is a lot of confusion around the "free trial" and this happens a lot, so why doesn't this company change that?? Probably because it works for them - I only noticed because I checked my credit card statement. I'm sure there are plenty out there who don't and this company just pockets the money. Add to this the fact the "financial team" sent me a generic email saying they reserve the right to adhere to their no refund policy... So I am thankful to John, but this company needs a serious shake up. I don't recommend it at all. Crap. I deleted it after one day and have just been charged nearly $50, how? Terrible business, stay away. There are much better apps out there
Thank you for letting us know and reaching out to us about your account concern. We're glad to be able to clarify the issue with you. Rest assured that our account manager will take care of this for you immediately! We appreciate your understanding and patience.
If you search the products on Etsy, you can see that all the products offered in Spocket are usually more expensive than the originals. And that is before the markup you have to include for shipping, profit margin and Spocket fees. Anyone can right click on the product image and Google search the product and find it for way cheaper.
If Spocket could form a distributor relationship with these Etsy sellers and get the products at a discount, that would make this app worth what it costs for each sale. However, I don't see people over-paying for something that they can get cheaper with a few clicks. It's just simple business logic.
I’m genuinely sorry to hear about your negative experience with our app. We strive to provide a seamless and valuable service, and it’s concerning to hear that we did not meet your expectations. I appreciate you taking the time to share your feedback. - Eleanor
Great app, but its not allowing me to import the products into my store. Im not sure if its because of the trial is over or the free plan is not available?
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. The Basic plan gives you viewing access to our catalog. Please feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can share with you all our promotional plans that will suit your store needs - Abigail
Super easy to navigate the app. They are really easy to work with and great for people starting out.
Thank you for your review. We are glad you like Spocket and find it simple. Our entire Customer Support team at Spocket is very happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail