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Very user friendly
Prices are ridiculously high, shipping charges too. While I'd like to use EU & US dropshippers, the products in the app cannot compete with Chinese. and btw 1/2 of the products provided by the app are from China...lol
We are sorry to hear that we are not able to meet your own expectations at this time. We try our best to work together with our existing suppliers in order to provide the best prices possible for all our dropshippers. We hope to be able to meet your expectations on our future updates! Thank you for letting us know! We appreciate your feedback.
If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.
Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.
Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.
Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.
Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.
This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.
Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.
I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.
We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail
SCAM ! You do not get a free trial ! I deleted app after a day then was changed for 30 days ! Scam scam scam scam scam !!!!!!!!!!!
Hi there! Thanks for letting us know about your experience and we hope to resolve this to your benefit and earn you back as a customer. But first, we would like to clarify that we do offer 7-day trial period to users and they are given a week to test out Spocket for free. We are also in the process of updating our billing system as our main goal is to provide you, our customers, a more streamlined process!
The list of options are great, just need a free plan again
Thank you for your review. Spocket Support team is very happy to help and provide you all the assistance you need, especially regarding promo plans! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
thx for the free spocket account i like the way you people think and i gonna check it out now if its a good app. why do i have to make it sow long
I am using it and I think they have premium products.
That's fantastic to hear! We're glad you're enjoying the premium products available on Spocket. Our team works hard to curate a selection of high-quality items to help you elevate your online store. If you ever need assistance or have any questions, feel free to reach out. We're here to support you every step of the way!
Happy Spocket-ing!
Voll der scheiß funktioniert noch nicht mal. Man will nach Produkten suchen die von Deutschland verschickt werden aber jedes mal zeigt er nur Produkte aus den Usa an......
Hallo! Es tut uns leid zu hören, dass es Ihnen etwas schwer gefallen ist, die gesuchten Lieferanten zu finden. Wir würden uns sehr freuen, Sie dabei zu unterstützen. Bitte kontaktieren Sie uns unter support@spocket.co und wir helfen Ihnen gerne weiter!
Hi there! We're sorry to hear you found it a bit difficult to find the suppliers that you were looking for. We would be more than happy to walk you through. Please reach out to us at support@spocket.co and we'll gladly help you out!
Hi good easy to use overall good experience and use it thank you
Hi KMR SHIFA!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
its decent app wish they had better products though and maybe a tad better prices. there are many chatsky products and there needs to be more winners
We definitely would like to make the app a winner so we appreciate you for letting us know your thoughts. Someone from the support team will be in touch so they can check specifically what you need and we'll take action. Thank you!