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Very easy, helpful, and great.
Wow, thank you so much for your glowing review! We're thrilled to hear that you found Spocket easy to use and that our support team was helpful. That's exactly what we aim for - making it simple and convenient for you to grow your business. - Erwin
Hated the spocket experience but the customer support was amazing! The agent OJ who helped me with unwanted add on costs hitting my account 3 days before the free trial ended! Watch all your free trials - diarise all of these as you go, if I were you.
Hi there!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Ms. Eleanor was awesome with her help about my account and questions on how to make my business work. She was prompt with her replies, and patient while I followed along. I look forward to having a long, profitable relationship with Spocket!
Hello, Fur Ever Friends! That's great to hear! We are glad that Eleonor was able to help you with all your questions. It also gives us much pleasure to know that you love the app and our products. Your kind words encourage us and strengthen our commitment to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I have been using Spocket for the last couple of months. The app is straightforward to use. Leah has been fantastic with answering all my questions and understanding all my dropshipping concerns. The Spocket app makes it so easy to upload new products and, with support from Leah and the support staff, makes running an e-commerce business much more manageable and allows me to run my business.
I recommend this app if you are a new or a legacy dropshipper.
Thank you, Spocket.
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the support you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Ria is the BEST customer service representative I've ever dealt with! She makes sure everything is right!
Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime!
Happy Spocket-ing!
It's giving me a chance to come up possibly.!! So far so good
That's fantastic to hear! We're glad to be a part of your journey and that you're having a positive experience with us so far. If you ever need any assistance or have any questions as you continue on your path, don't hesitate to reach out. We're here to support you every step of the way!
Happy Spocket-ing!
Sehr gut aufgebaut, tolle Produkte
Danke für Ihre lobenden Worte! Wir freuen uns, dass Sie die Auswahl an Produkten bei uns so gut finden. Wir sind stolz darauf, eine breite Palette an Optionen anzubieten, die den unterschiedlichen Bedürfnissen unserer Kunden gerecht werden. - Erwin
The products on the site and the fulfillment services offered are phenomenal. I am so happy to be apart of the Socket family! Thank you for being a partner in helping my business run effortlessly.
Hello Sweet Sentimental Gifts! We are happy to know that you are enjoying your experience. We are happy to know that Spocket helps you with your business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spencer helped me set up Spocket to easily push products from AliExpress to my new Shopify store. He was fast and helpful, and followed back up with me to make sure I had the solutions I needed.
Hello BuzzBuy!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Spencer will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
“Spocket simplifies the process of adding products to your online store. Their responsive support team promptly addresses any issues, ensuring a smooth experience. While occasional hiccups with AliExpress integration exist, Spocket remains a valuable tool for e-commerce entrepreneurs.”
Wow, thank you so much for your kind words about Spocket! We're thrilled to hear that our platform has simplified the process of adding products to your online store and that our responsive support team has been able to promptly address any issues you've encountered. - Erwin