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I’m new with this store
Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor
I would use it again, for sure.
We're thrilled to hear that you had a positive experience with Spocket and that you would use it again! If you have any feedback or suggestions for us, please feel free to share. We're always here to support you and help you succeed in your endeavors.
Happy Spocket-ing!
best
Thank you so much! We’re delighted to hear you think we’re the best! Your support means everything to us. If there’s anything more we can do for you, just let us know! Happy DropShipping! - Eleanor
Este APP é muito bom para ampliar mais vendas.
Muito obrigado! We're thrilled to hear that you've had a positive experience with Spocket and that it's helped you increase your sales!
At Spocket, we're all about making it easy for entrepreneurs like you to grow their online stores and reach new customers. Our platform is designed to streamline the dropshipping process, saving you time and resources so you can focus on what matters most - growing your business. - Erwin
business owners, I know you're excited about the potential and excitement of a new side hustle/ additional income etc. Do your self a favor and don't deal with this company. You've been warned. Your profit margins are none existent, the processing and delivery times are inconsistent. They will fight you to cancel a membership even if it's within the same month you were charged.
If you're wondering why so many 5 stars for a company that is so horrible? The customer reps are professional and friendly. The company's policy are self serving. Their response to my request on my refund is that "you won't be charge after November 2024" ... What? It's December 2023. How is this a company even in business?
Consumer protection ? Where?
12/23/2023-response to reply; a representative reached out and is requiring a phone conversation. I’ve already stated that email is my best contact method with this company. The email also stated that they wanted to explain the refund policy to me….. there’s no respect for my time or best contact method. Any company with the intention of doing the right thing for their clients would resolve the issue ASAP. These people are literally stealing money. I don’t feel comfortable deleting the app because they may turn around and say they can’t do anything about it. So disturbing! Over $300 for the annual fee and they don’t want to refund it. it hasn’t been months, it’s not unreasonable to process a full refund.
12/29- Still No Refund… They are still unwilling to communicate via email. I’m Different “managers” reach out asking to speak in the phone to explain the policy…. There isn’t a level of service where one person would own the issue until it’s resolved… you’re basically a hot potato no one knows hot to deal with. They’re just hoping I’ll go away.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have. Feel free also to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co so we can look into this matter right away.- Abby
Best app for dropshippers. I liked the way of automation. Love it!
We're delighted to hear that you consider our app the best for dropshippers! Automation is indeed a powerful tool, and we're glad you appreciate its effectiveness. If you ever have any questions or need further assistance with anything, don't hesitate to reach out. We're here to support you on your dropshipping journey!
Happy Spocket-ing!
Love it, I hope it will be around for long time
It's wonderful to hear that you're loving Spocket. Let's continue to grow together. If you need anything at all, please don't hesitate to reach out again. Thank you for your trust!
Happy Spocket-ing!
muy facil de usar es muy completa la aplicacion
¡Muchas gracias por la excelente reseña de 5 estrellas! Nos alegra mucho saber que encuentras nuestra aplicación fácil de usar y completa. Trabajamos duro para ofrecer una experiencia intuitiva y funcional, así que tu comentario es muy apreciado. Si necesitas cualquier ayuda o tienes más sugerencias, no dudes en contactarnos. ¡Estamos aquí para ayudarte! - Eleanor
Good industry and personnality
Great to hear that you think so highly of our industry and personality! We're proud to be a part of it. - Erwin
excelent
WOW, thank you so much for your amazing review! We're thrilled to hear that you've had an excellent experience with Spocket. We're proud to have been able to provide you with the tools and support you need to succeed. Your feedback means the world to us, and we're grateful for your loyalty. If there's anything else we can do to make your experience even better, please don't hesitate to let us know! - Erwin