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I have had great success using this app to find items to sell in my store. I appreciate how helpful their customer service has been when I have run into issues and have had a great experience overall. My only wish would be able to bookmark vendors I like and more search options.
Thank you for sharing your feedback! We're always happy to help you anytime you need us and we'll always do our best for you. Your feature request is already being reviewed by our development team and we'll surely look into it! Thank you for being with us and trusting us always! -John
I am not computer savvy so I am very happy that Spocket has such wonderful products and pictures of all products. I took the time to order samples of some my favorite products on my store and was pleasantly surprised at the quality. I will continue to use Spocket as I learn the in and outs of this e-commerce world.
That's great! Thanks for letting us know. We're happy you took your time to order samples so you can see the quality and how fast the shipping would be. We appreciate you continuing to learn with us. Thank you!
I haven't been using Spocket very long but so far so good! Their site does crash sometimes randomly but it's not a huge issue.
You can rest assured that we will always resolve any issues you encounter in a swift and efficient manner. Thank you for your feedback and for using Spocket! -AJ
It takes a minute to figure out what works best for sourcing and managing products, but there are tons of helpful resources and I wouldn't have been able to start my shop without Spocket!
Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it helpful. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I like the vast selection of products on Spocket. However, I've had problems with some of the suppliers taking a month or more to fulfill my orders, or making the customer wait a month or more & then cancelling the order because they never had the product to fulfill the order. Spocket needs to be far more discerning with which suppliers they accept on its platform.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
Spocket offers a wide variety of items for dropshipping. Not all suppliers are great, but they are good at making sure they are responsive.
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware and see what can be done in the future. Reach out to us at support@spocket.co anytime you need help! - Erwin
Great resource of products! Thank you for making this available to businesses and entrepreneurs. So far I am enjoying my experience.
Thank you so much for taking the time to provide feedback.
I've had a few issues regarding quality control with two different vendors but Spocket has always been easy to contact and they are quick to jump on the problem and work to find a solution. I was surprised by how easy it is to contact their customer service and how helpful they are each time.
Glad you're enjoying using Spocket! We'll do our best to reach and meet your expectations. We take pride in our customer support team, who always provide top service, 24x7! Thanks for using our services and recommending us! - Irene
Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.
Thanks for your feedback! We’re truly grateful for your comments about Peejay and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
The app is clean and does what it says. Probably could use a few more hot products but all in all I would recommend it for beginners.
We do consider ourselves the dropshipping app for all levels. Thanks for giving your honest feedback! We're taking note of your suggestion regarding adding more products that fall under the bestselling and trending category.