Avis (5 487)
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Lorena, the Rep from the 24/7 live chat was great!! She help answer and clarify all of my questions as a NEW user to Spocket!
Great! We take pride in providing you with an exceptional experience, particularly in terms of customer service, we'll make sure to let Lorena know how pleased you are. Please be aware that our support team is available 24/ to assist you. Thank you for deciding on Spocket! - Irene
I love the app overall! Would be nice to implement some way to find similar items if the one you want isn't available in your country, but I hear that is in the works!
Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
Leah was WONDERFUL! She helped me with finding the perfect plan with Spocket for my shopify store. She also helped me with learning how to import products to my store as well. I recommend Leah to anyone having trouble learning the ways of Spocket. :)
Thank you for your feedback and your recommendation, we'll let Leah know about this. You motivate us to do even better and create even more extraordinary things. Please contact us at support@spocket.co whenever you need us! - Irene
Janela was great! I love her assists with the orders. I am very impressed with her knowledge on the website and how to navigate through important settings.
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Janela will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co- Abigail
Spocket has helped me begin my life time dream of owning a shop. They are a easy platform to work with.great place to have for your business.
You appear to be on the right track! Thank you for adding products to your store with Spocket. We will do everything possible to give you an awesome experience. Looking forward to working with you! - Irene
Spocket is a great tool and has really helpful support. Earl was very kind and knowledgeable. He was able to solve my issue in a short time frame.
Awesome! Thanks for your review. We are happy to know that Spocket customer support, especially Earl is doing an impressive job assisting you with your inquiries efficiently. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
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Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us anytime! - Irene
I had some issues with not being able to order samples, there was some type of glitch in the system. Leah spent lots of time with me trying to correct the issue and even got tech support to help. Issue was fixed and now I'm good to go. These guys really do go above and beyond to help you with whatever you need. They are clear, patient and very understanding. I really enjoy spocket.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Melvin was able to provide you with the assistance you need in a timely manner. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I would definitely recommend this app to all who are new to drop shipping, because it makes the whole experience so exciting it is so easy.
Thanks for the review! We are very happy to know that Spocket helps you with your business! Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer service is excellent. Robbie assisted me with a dropshipper who was problematic and was able to resolve my issue. Appreciate the QUICK response and consistent follow up regarding this matter.
We love hearing about how good our team made you feel today, Katu Beauty! We are very grateful for specially mentioning Robbie, I'm sure he'll love to hear this! We'll keep up the good work! - Irene