Avis (6 589)
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Enjoying this so far! Hoping it will increase my sales. I wish there were more products with shorter shipping with higher quantities.
Great to know! As we always say, the sales you acquire all depends on the effort you put into your store. The quality of the products on our catalog and their fast shipping times are an added bonus! Thanks as well for your feedback on the current products we have. This is something we can consider when doing our weekly search of new suppliers.
App is great for finding good suppliers. A little slow to load, have to shut app and reload fairly often. Otherwise works well.
Hi there! Thanks for your kind words. We are glad you like our suppliers. Rest assured that our developer team is doing the updates and maintenance to improve our platform and hopes everything will run smoother soon. Feel free to reach out to us if you need help! - Erwin
Great app with lots of great products
Might be nice to find suppliers who ship worldwide and do a product export . Overall great photos, and descriptions.
Hi Capri!
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It is easy to operate and very user friendly, however I wish there were more toy and clothing selections .
We’re so grateful that you took the time to share your feedback with us! We'll keep on adding more products for you to choose from. In the meantime, we'll have this coordinated with our supplier operations team so they will be aware. Reach out to us at support@spocket.co and we'll help you further with our extensive list of clothing and toy products! - Irene
Hi, I had a question about a purchase made from my store and Prinz was super helpful and explained everything I needed to know.
Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! We hope we’ll have the opportunity to assist you again. - Erwin
Spocket Customer service have been very helpful with me and some problems I faced with this application
Thank you for letting us know! We're very sorry to hear about your experience! Please know that we do not tolerate providing unacceptable service. You can be sure that we'll take the appropriate actions necessary to make your experience better all the time. We will also have one of our account managers reach out to you directly to make sure all of your order concerns are taken care of. Your kind understanding and extended patience is very much appreciated! Thank you!
I haven't gotten done setting this up and asking for rating already
Thank you for sharing your experience. This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. Meanwhile, we have forwarded your feedback to our developer team to have this checked right away. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Customer Service is fantastic. Selection is good and changes/updates frequently. I wish they would secure their suppliers for longer periods of time. It is frustrating to have product disappear in the middle of ad campaigns.
Thanks for sharing your thoughts! We will definitely be passing this on to the team for feedback but glad you think our product selection is satisfactory.
These sunglasses are sleek and home for many New York shoppers. Perfect pair of Sunglasses for that special man in my life.
Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it helpful. Looking forward to the success of your store😊
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Jewellery
Thank you for your feedback! We’re glad to hear that you’re interested in our jewelry. If you have any specific questions about our jewelry selection or need assistance with anything, feel free to reach out. We’re here to help and ensure you have a great experience! - Eleanor