Spocket ‑ Dropshipping US & EU , 5 227 avis
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Great products that are sourced in the USA with a great site that really does a 1-Click-Import of products making it easier for me to focus on marketing then inventory updating, and the staff was helpful. Made my first sale within a week!
Hi Simple Stack Supply,
We are thrilled that you have found your experience to be straightforward and easy. We strive to build a platform that is simple to use, yet has all the features you need to start and run a successful online store.
We are so excited you already had your first sale - keep up the good work!
If you have any questions as you continue to build your store, feel free to reach out to Spocket's Support Team anytime.
Have a wonderful day!
Team Spocket
I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.
Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Spocket offers a variety of quality & trendy products! Very unique styles of leggings with super hip & up-to-date prints !
Easy to use and navigate. Highly efficient. Product are modern and the site gives you lots of options.
Having many options is one of the best things about our app to maintain effectiveness and efficiency. We always try our best to give you only the best!
So glad to have found a US/EU dropshipping supplier that integrates beautifully with Shopify. Thoroughly recommended.
I used this app to find items with faster shipping. I like how it provides descriptions. helpful!
easy to use and great communication so far we’re off on a good track. I have not had any issues with questions being answered. Great deals wish for more name brand items
That's really great to know! Glad you are having no issues so far. We'll surely do our best to answer and help you every time. Thank you for being with us!
They're okay. They're a bit lost on communication and not always the best help but they are the quickest and easiest way to not only add items to my inventory but push them to my store as well. The communication needs a lot of help starting with having to pay for chat support,
We appreciate you letting us know about your experience as it helps us to further improve the way we do things. Here at Spocket - we aim to always provide the best support possible. We would love to hear more about your experience and how we can make things better for you! Please don't hesitate to reach out to us about this at support@spocket.co! Thank you very much for providing us with your valuable feedback and for being with Spocket!
Products seem to be of high quality, and the support team (John), is very quick to get back to you if you have any issues. Overall, new products are added weekly, and the shipping times are very decent. This by far is better than drop shipping from China. The only thing I would encourage, is that the suppliers tweak their product descriptions, when uploading to this platform.
Thank you for your review. We appreciate your insights. We're sorry to hear that our existing plans do not meet your current budget and expectations. We do offer 14 days free trial to any of our plans so that you may test the app first before making any commitments. We'd love to be able to hear more from you so that we may be able to further improve our app. Our account specialist will reach out to you or you may also contact us at support@spocket.co. Thank you for your opinion and feedback!
Horrible customer service! It's been 6 days I'm exchanging pointless emails with their customer service to fix a huge issue I'm having with their app. I'm on a paid plan of 50 bucks per month and it's been almost a week I cannot use their app, contacted them multiple times and they don't provide me an actual solution to the problem. Just pointless chit chat. I have been paying them for months and this is what I got back. ZERO support on my issues. I would advise you to stay away. Im in e-commerce for 3 years, have tried multiple apps these guys suck BIG TIME!
We're very sorry to hear about the unfortunate experience you had! We would be more than happy to be able to fix the issues you are having with our app. You can rest assured that we have improved our services and are continuing to improve consistently. Please reach out to us at support@spocket.co and we'll be sure to prioritize your concerns and resolve them for you. We'd be looking forward to sorting things out with you!