Avis (6 589)
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So far so good. Still learning to work with it, but it seems to have a great UI and that is something I look for.
I love Eleanor from customer support. While all of the support members have been great, she has been above and beyond. I had a very complicated situation, and she managed to stay with me through it -and ultimately, help me resolve it. She was polite, professional, and expert in figuring out the issue. It is customer support like Eleanor that makes me keep confidence about using Spocket. That said, I wish you would allow for multiple stores per one account, even if you charge a fee for this...it is very complicated to have multiple accounts so I can sell to both amazon and shopify, for instance. thanks!
Thanks for your feedback! It gives us much pleasure to know that you love service. We are glad Eleanor was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
good, easy.....................................................................................................
Thank you for your review. We are glad you like Spocket and find it user-friendly! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I enjoy this app. Although, the product limit for the pro plan compares to the empire plan is a huge difference. I wish it was a product limit of 500 (regular and premium) at least compared to the empire plan. The price of the empire plan is entirely too much.
Thank you for the feedback! We're happy you are enjoying the app. The Empire Plan is usually used by seasoned sellers as they can already sell more selections. But don't worry, our marketing and development teams are constantly reviewing our existing plans to cater and adjust to your needs appropriately. We appreciate you letting as we take your feedback seriously. Looking forward to working with you towards success!
nice product selection, good prices, need more US Manufacturers, lower shipping costs are always necessary
Awesome! Thank you for using Spocket! We always do our best to make things work for you. We're glad to hear that you are loving our collections! - Irene
I love all the products! All the photos are great too! I wish you guys can get more clothing for men.
We are in the hunt for more suppliers and we'll definitely search for more in your requested niche.
Spocket is amazing, and customer support is extremely responsive. I just sold a product and the process was quick and easy. I also like that they will include your personalized invoice. Spocket sets the bar high, compared to other apps. The shipping costs are a little high, but the products are quality (which is more important to me).
Pretty decent overall. I find that the app is a little slow at returning requests and of course it would be great to have more brilliant products.. but I really like it :)
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
just started, so cannot say too much. so far so good...............................................................
Welcome to Spocket! Glad to know everything is going good so far. Reach out to us at support@spocket.co anytime you need help or if you have any questions. We're always here if you need us! Thank you!
first time using the spocket app, find it very useful to use, starter plan too limited, enjoyed app.
We value all the feedback we get and we believe that listening to our merchants will not only make the app better but the best. Thank you!