Avis (6 597)
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Self taught process...website seems to be easy to use. I don't see where the reviews for products are and that was unexpected. Worth the trial.
Perfect! We are so glad you find the app easy to use. We do not offer product reviews yet as of the moment but we already notified our developer team about this feedback. In the meantime, feel free to explore the app and reach out to us via email at support@spocket.co or 24x7 live chat if you need assistance. - Erwin
I used this app before in other store, now I have in my new store, they have great suppliers and nice service, before the basic was free now is $12 a month but the have good tools you can use for your store
Such a motivation! Thank you for choosing Spocket for your 2nd store! We want your business to grow that's why we go beyond what is expected of us to make sure you get the value you deserve!
So far it looks good. Quite excited.
Thanks for the review! We are happy to know that Spocket helps you start your own business. If you should need anything, feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
The ability to import products in bulk in a short time really makes the app appealing. My live chat with Robbie was quite helpful and made everything easier.
Awesome! Thanks for the review! It warms our hearts to know that Robbie's hard work made your day! We appreciate you being with us! Thanks! - Irene
The prices of most of the items are a bit high, and after the suppliers make a good profit, the merchant's profit margin is already very small. Spocket should do something to get suppliers to give merchants more margin.
Thanks so much for this honest feedback! We would like to disclose though that the items on Spocket are 25%-50% off the retail price - we don't claim to have the lowest rates but we do try to offer more competitive rates. In any case, this is great insight that can be raised to the team for future consideration.
This app is super easy to search for products and it was also very easy to import them to my store. However, there doesn't seem to be as many products as other supplier sites when I search for specific items.
Glad you find Spocket easy to use. Please know that we are continuously onboarding suppliers so you will have more options here in Spocket. Thanks for the review!
It's a great sight. Now I just wish people would buy the products. It's easy to navigate and utilize the app to suite your needs.
Thank you for taking a moment to share your experience at Spocket. Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Quick and easy, using spocket is awesome caue it literally sets up all your pricing and shipping, with taxes so you pretty much don't have to.
Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
Customer service is fantastic. My main gripe is that suppliers ship products with their branding and I've been in a situation where the inventory was incorrect. Fortunately, I had only ordered a sample but it did cause some concern. I also wish there was a way to change plans myself as I have to lose a few days of the subscription for which I paid when downgrading.
Thank you for letting us know about your experience and we would love to get in touch and rectify your concern about your subscription. The support team will reach out to make sure this is rectified accordingly!
I use Spocket to be able to sell products sourced from USA, as well as, products that are organic and sustainably-sourced. I like the descriptions already in place and the quality pictures. I wish I did not have to pay $50 a month vs $12 a month to important more products and import "high-demand" products. But, I prefer it over Aliexpress. So far I am pleased.
Thank you for sharing your thoughts. We'll be on-boarding more suppliers with more great products. Stay tuned to see the new items and we will make sure you will get the value you paid for!