Spocket ‑ US & EU Dropshipping

ok so far

Easy to use. Great Products. I certainly like this over ali express for sourcing US and Europe based products.

Product selection is awesome - added another layer of product availability to my site. Much appreciated - and I feel more in control of my product offerings as a result. Thanks. Karen

A lot of great products shipping from the US...short production times...excited to make this part of my store!

I used this app to helps me to provide higher quality products that get to my customers in a fraction of the time compared to what I was using before. And the customer service is really great. They are happy to answer your questions and help you along no matter what time of the day or night. There are a few glitches though, such as not being able to sign out of my account or the option to cancel an account. Although I've asked them how to do these things, they give me instructions and the buttons they say to click just aren't there. Other than that I'm completely satisfied with them and they make it easier to run my store.

Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating.

One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future.

Another annoying feature is that not all suppliers update the shipping information
(long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)

I use this app for my shopify store and I have never had a problem. I highly recommend! Even the customer service is great.

Not as expected. The system only sends review request randomly to some past customers and not all., and there is no way to find out why and trigger a manual ones for the once skipped as that calls for an upgrade and a monthly fee which I am not keen on right now. If the manual trigger feature was part of the basic this would have been a great app people would upgrade anyways as your business grows. At this point I am looking for an alternative.

I got great support from Erwin when running into initial challenges.
Erwin was very efficient. Thanks again! :-)

I am much more confident starting my business. I learned so much from the tutorial, it was so helpful. Thank you!