Spocket ‑ Dropshipping US & EU , 5 307 avis

They offer a range variety of products and personalised experiences. I have been using this channel, and I recommend this app.

Update Review posted 1/22/2019

1) I still have not received a refund (as was communicated to me on one order - although they have since terminated that specific vendor from their system for not meeting Spocket's guidelines)
2) I still have not received an RMA for the 2nd order

At least I took care of my two clients with a refund on my side. Very disappointed that Spocket never followed through.

Original Review posted 1/9/2019
The concept is great . . . allows sellers to add products that align with their customers without investing any money in inventory.

Although small, Spocket has some decent products that i added to my site and drop shipping is from the US.

Integration went smoothly and process to place orders went well.

For all of these things, Spocket would have earned 4.5 stars from me. Would Have.

Where Spocket falls short is customer service. Over the holidays i had three orders of their products. I've had issues with two - 66%

The first issue is i ordered a product and waited for the shipping confirmation and it never came. I reached out to Spocket and for the first couple of emails through their support page, no response. However, separately i received emails from their sales team wanting me to upgrade to their pro version. I took that time voice the need for Vendor Contact information (which they don't provide) or a tracking code.

The second issue is i ordered a product and my client said the sizes ran small. I wanted an RMA and to know if the other size was available. Again, i used my opportunity through the sales team (because the support emails were not getting a response) and no vendor information is available.

They eventually offered a refund and an RMA, however, neither has come through. After two additional emails through the only channel that was responding, I have heard nothing.

I am now not sure if the first product was ever delivered. And my client for the 2nd order is still waiting for the RMA. So that I can perform a better customer experience for my clients, I am refunding both of their money today.

for those of you with no problems, i am happy for you. However my experience is not the same.

Amazing service with a full team behind your business. A good variety of products from a variety of producers. Good shipping.

Easy to navigate. On Spocket you may look easily for US based wholesalers, the layout is clean, and integration with Shopify is seemless.

Most of these products are sold or sold and some of the best parts can get at the best price and will help you sell quicker faster and most products have the quality that was so quickI really would rather pick this place in any other place to come up off your store

Edrielle was very helpful, and responsive to my queries. She provided relevant information with helpful links to guide me further about my questions.

I am still new to using this app but so hard the process has been pretty seamless. I will update if there are any changes but it has been the least confusing for me to use compared to others. It lets you filter through results to narrow down what you are looking for, gives shipping times, and tells you the country of origin to make it easier to decide before adding to your import list.

nice app for beginners am making a good profit out of it thanks you Spocket

Really takes a lot of work out of sourcing and finding ways to drop ship. US Suppliers, quick shipping and all the tools you need to run a successful drop shipping business.

Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.

You for sure should try the 14 day free trail so that you can see the great products that they have.