Avis (5 520)
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Its a great app which has no boundaries to sell. Good for drop shippers especially when you start up. Thank you.
This is absolutely my favorite app so far. You guys have made my learning process if having my own retail website so easy. Thank You!!
You are very much welcome! It's what we do here at Spocket. Make your life easier by providing you with excellent service. We appreciate you being with us! Thank you for using Spocket!
I honestly don't know how this app has so many positive reviews. If you care about your customers and the reputation of your company, DO NOT DO BUSINESS WITH SPOCKET! They'll happily take your money every month but the few times you get an order through them, there is always an issue. From the items being faulty or defective, items always out of stock or randomly disabled from your shop, the shipping times taking too long, Items being priced way too high, random fees, to the supplier completely dipping out on you without any warning making you and your company look stupid. Just Terrible all around. I have wasted too much money here. You have been warned.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! -Erwin
These sunglasses are sleek and home for many New York shoppers. Perfect pair of Sunglasses for that special man in my life.
Thanks for your awesome feedback! We are so glad to know that you love Spocket and find it helpful. Looking forward to the success of your store😊
Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app is not meant for you to make lots of money. It is designed to make the app owners and suppliers money. You have little choices in products and the prices are typically set at a percentage that prices you out of the market.
The plan prices are average, I can't say they are super expensive or cheap.
They don't properly vet the suppliers as many of them are simply dropshipping products as well, communication with many of them was more difficult then it should have been (2-3 weeks) and when you inquire about this to Spocket, sometimes I wouldn't hear back from them at all!? In the end, I would have to send follow-up emails to Spocket to remind them..
There IS money in dropshipping but this isn't it.
We're sorry to hear about your experience! We understand and respect your views and opinion regarding our platform. We do have more than a million products and thousands of suppliers right now but all our suppliers are required to provide a 25-35% profit margin on all their listings. If you feel this is not being provided, we're more than happy to get it rectified. It is definitely unacceptable to not get the proper customer service you deserve. Rest assured that we will not tolerate it! We'd like to know more details about your experience as we would like to make the necessary improvements and take the appropriate actions. We'll have one of our account managers contact you directly to sort out any concerns you may have. We appreciate your feedback!
Large selection, and I like the quality of the descriptions for most products. I'm still testing the waters with this app, but so far I can see that it looks clean and simple.
I'm building my first store and Spocket makes things very easy. Warning you if shipping eats into your profit has been very useful in particular.
Thank you for your kind words! We are glad that you find our app easy to use and efficient. We hope we’ll have the opportunity to assist you. Have a great day! - Erwin
My wife and I have been researching products on Etsy and were thinking how great it would be to have an app to help with dspn from Etsy and here it is. Its a great app I highly recommend it. Also the support is very good. I had a question and it was answered within a few minutes on a Saturday evening.
very good app and very useful starting app
I love that you can get so many products that ship from the US. The selection of items is good, but there are some items I'd like to sell that I can't find on the app, however. So a bigger selection of products would be awesome. Other than that, the app is very helpful. Most of my store items come from Spocket. I still haven't sold anything from Spocket yet, so I can't give any details on the ordering and shipping process yet.
Thanks so much for the review! We would love to know what kind of items you are looking for so we can start looking for suppliers to onboard and be able to cater to your needs. Nevertheless, we are glad that you are loving Spocket!