Avis (5 879)
Affiner
-
Par note
Its Nice for drop shipping beginners, helps get their idea of what products to use in their niche. Thumps Up!
Spocket is great for both new and seasoned dropshippers! Please feel free to let us know how we can help. We're here to assist!
I use this app to source the majority of my items, as I love being able to offer products shipped directly from the USA to US customers.
Customer support is top notch, and they actively seek out feedback from their users to improve themselves consistently.
100% suggested. The best solution that i find for my dropship shop! With a lot of suppliers, Cheap products and a quick delivery time
Thanks for taking the time to leave feedback! We are so pleased to hear how we've made your job easier. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Loving it so far! Look and feel is very clean.
great application with a professional customer support team, especially Abby who guided me through several issues.
Perfect! We are glad that Abby was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! - Erwin
If the supplier says processing time is 1 day then I expect it to be just that. My order has been sitting in processing since 7/28/23. Spocket can't even reach the vendor. My customer contacted me today and asked about the refund since the order was never shipped. I had to refund her out of my own pocket. They also promised me a free month of service twice. Never ever received the free month either. Support is respectful, but delivery could use work. I have decided to cancel services overall.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
they helped the best they could with the supplier. supplier did have some photos of the product, but didn't have photos of the product functionalities. Prinz helped me with what he could at the moment. thanks for helping and giving me more insight of how things works.
We’re pleased that Prinz was able to provide you with exceptional service! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
DO NOT TOUCH THIS APP UNLESS YOU WANT THEM TO THIEVE YOUR BANK ACCOUNT , I HAD A PAID TRIAL WITH THEM TWO OR THREE YEARS AGO BUT NOTHING SOLD AND MY TRIAL ENDED AND WAS CANCELLED , RECENTLY I LOOKED AT THE APP AGAIN AND WAS WONDERING TO TRY IT AGAIN, NOTE I SAY I ONLY LOOKED AND WONDERED AND THIS MORNING THEY STOLE £70 FROM MY BANK ACCOUNT THAT I , AN ELDERLY DISABLED PERSON NOW HAVE TO WAIT MAYBE EVEN AS LONG AS TEN DAYS TO GET BACK !!!
Thank you for letting us know about this! Our sincerest apologies for any inconvenience we may have caused! Rest assured that we have no intention to cause you such inconvenience and we are very sorry this happened. Please do note that our system does not have the capability to further charge any cancelled account and our investigations do show that the charge you mentioned was under a different email/account. We promise to make things right for you and we'll do our best to resolve your concerns immediately. Our account managers are now monitoring your case and will be working with you to make things better. We appreciate your kind understanding and extended patience! -John
They are speedy in communicating with you. Easily to navigate or integrate products to your website. very quality product
Appreciate the feedback! We make sure to be fast when it comes to communicating with you because we don't want to waste any of your precious time and we only make sure to provide you with an awesome experience! Thank you for choosing Spocket!
There are some things that can be improved. For example, an excel export of products would be super helpful. It would also be great if we could see reviews on each supplier. Other than that, this app is awesome! There tons of high quality products and Spocket's customer service is amazing!
Thanks for letting us know! We are actually in the process of building a feature that highlights supplier reviews so you can see who our top performing suppliers are on our platform. We value your feedback so if you have anything to say, let us know and we'll listen!