Avis (5 588)
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App is nice to use, but the selection of products is still limited for those shipped from US. Just giving it a try to see if I get any sales.
Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products and suppliers soon. We hope to assist you again soon. Reach out to us at support@spocket.co anytime you need help! - Erwin
Terrible! DO NOT USE! Shipping time is horrible for ‘US based items’ people received items in ‘Shein’ packaging (if you don’t know then they are dirt cheap clothing from China) which would of been cheaper if I ordered from Shein and sold the items! Also cancelled my membership they offered a cheaper option and then still charged me $200! Stay away from these guys!
We're happy to have been able to resolve your concern for you regarding your account and subscription. We are hoping to be able to provide you better support and services. Please feel free to reach out to support@spocket.co anytime and we'll gladly assist you however we can!
The app is fine except for this annoying popup that keeps demanding a review. Literally every time I click anything. It's ridiculous. Are you happy now?
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abigail
Love the great products and ease of use.Would love to have more access to premium products at the lower payment plans. This will enable us startups to build quicker.
Thanks for your review! We appreciate your feedback as this would help us improve. We have forwarded this to our marketing team to see what can be done with the Premium products. We currently offer promotional plans right now that you might be interested in! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
after 10 min i fall in love with this awsome app, fully recomended. Easy to use, intuitive, if you use oberlo then its really easy
Thank you for using Spocket! We appreciate the recommendation and we're glad to be of service to you! Looking forward to your success!
Product prices are high as fuck....even you have to pay them $19.99 for premium membership... and extra $5 sometimes for shipping too
sorry...
Thank you for your feedback! We respect your opinion and we're sad to know that the products and plans that we have are not a match with your current expectations or budget. Our suppliers do already provide 25-35% mark up for the products that they list on Spocket. We also do give 2 weeks of free trial so you can test us out to see if were a good fit. Please feel free to try us out as well in the future. Your feedback is important to us as we use it to further improve our platform. Thank you!
An expensive app. I asked to downgrade to a basic plan after months of paying $99 per month with no sales, but they keep giving me a hard time. Keep dragging it to another month to make me pay more. I told them there was an error when I tried to manage the bill. They also said all products that I imported would be deleted from the store after downgrading to a basic plan. WASTED ALL MY TIME EXPORTING THE PRODUCT LISTINGS THAT I PAID FOR.
Thank you for the feedback! We'll make sure your investment is worth it so don't hesitate to reach out to us at support@spocket.co if you ever need any help. Your success is our mission! -John
Spocket is a scamming and unserious business, stay away! I signed up for Spockets free trial to try out their services. Their selection of products is mostly garbage and the app is difficult and in many ways inconvenient. I made sure to cancel my free trial before the period of two weeks was over. For some reason they still charged me for the next month of the paid plan, even though I most definitely cancelled it. Because of a server issue or something on their end it appeared that my cancellation never registered (or so they claim). When contacting their support I was given unserious responses and after insisting on receiving a refund they waited several days to answer and then “declined this request”. Greedy, scammy and terrible are the three words to describe this terrible business. Stay away. I’d imagine any of their competitors are much better.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail
Don't ever use this app. I'm having terrible experience from these guys. I got charged for not using this app. When I talk to them about it, they told me to refund the amount but later they denied. They are here to steal your hard earned money with a stupid app.
This is my first time using this App. It is easy to use as a beginner. I have 0 experience in this but it look easier than i thought.
Little Journey Steps - Welcome to Spocket !
We are thrilled that you have found your initial experience to be straightforward and easy. We strive to build a platform that is simple to use, yet has all the features you need to start and run a successful online store.
If you have any questions as you continue to build your store, feel free to reach out to Spocket's Support Team anytime.
Have a wonderful day!
Team Spocket