Avis (5 593)
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Just started using it and loving it so far. I like that it allows you to import from Aliexpress and put everything under one roof.
Awesome! Thanks for your kind words and we are glad that you are having a great experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day! 😊 - Abigail
I am a bit worried here about their customer support. My first order with them is not going well. Customer bought 3 items - 1 of the items had a Covid-19 delay in shipping warning (Made in China?) - this item says Made in the USA. It had a 7-10 day processing time. The other two items have a 1-2 day processing time. My customer received tracking information within 2 days. A week later, US Postal is still waiting for the package. Customer not happy, I had to send him some of our own products to try and make him happy. E-mailed support, Andie told me that the products were still in the 7-10 day processing window. That's when I looked it up and found 2 of the products were 1-2 days. I sent Andie a message about this, and got no reply. Followed up again with Andie this morning and no response. Just a head's up, all of their happy and positive e-mails come from support@spocket - not from individual people. Here I am left with a situation from my first Spocket customer and no one can help. This business is fast paced, people need to get their orders quickly. Can you imagine getting a tracking number and finding out that many days later that the items haven't been sent out yet? I really wanted to sell my products on Spocket and I'm sure I ruined that opportunity now. We send our products out next day. If it's out of stock, we don't sell it. I hope someone at Spocket will now help me figure this out.......
We are very sorry to hear about this! Our sincerest apologies for any inconvenience. Rest assured that we will resolve your order concern for you as soon as possible. Our specialist will get in touch with you immediately to rectify the matter. Thank you for your patience and understanding.
loved it App is a fantastic tool that has greatly enhanced my daily routine. With its intuitive interface and user-friendly features, it's incredibly easy to navigate and accomplish tasks. The app's wide range of functionalities, including seamless integration with popular platforms, allows me to stay organized and efficient. The sleek design and smooth performance make it a pleasure to use. Additionally, the app's regular updates and responsive customer support ensure a positive user experience. App has become an essential companion for me, streamlining my tasks and saving me valuable time. I highly recommend it to anyone seeking a reliable and versatile app
Fantastic! Thanks for sharing your experience and we are glad that it was that smooth. Spocket is really user-friendly and easy to navigate. Aside from that, our 24/7 customer support team is always here to help so don't hesitate to reach out! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Great App! Only problem i have is that i had someone create my shopify website, and some products are not on here.
Thanks for letting us know! Please do send a request to our support team at support@spocket.co so we can possibly source out the items for you. Thanks for the review as well!v
Spocket has made the integration process absolutely seemless. My ecommerce business has been a breeze due to spocket's broad selection of suppliers that actually provide quality products. Thank you spocket! You will continue to be used!
Thank you for taking the time to leave this comment! We're glad to hear that your product inquiry was quickly resolved by one of our customer service representatives. Your satisfaction is our top priority, and as evidenced by your review, we take great pride in providing exceptional service. Thank you again for your feedback, and we hope to see you again soon! -Erwin
There is no way to get automatic reviews just like on oberlo. Other than that the app seems pretty good.
Importing reviews are something we're working on and we hope to be able to add more features like this in the future. In any case, thanks for your feedback!
From what I see so far, this app is great! However, I have only had the app for less than 24 hours before being prompted for a review. I do recommend researching prices before actually choosing anything. Again, so far it's a great app! I will update my review as I learn more about Spocket.
Extremely streamlined. Seems to do the trick, will have to review after long term use. Id like to see a review importer though.
Thanks for this! We hope your usage of the app is a wholesome, fruitful experience that'd lead to you and your store's success. Your feedback on a product review importer is noted and is something we can consider adding in the future. All the best!
I've been in e-commerce for a while, but only recently starting expanding my inventory with the dropshipping model. Having looked at some competitors, Spocket comes out ahead in many ways.
First off, their customer support has been spectacular. I haven't had to call upon them much, but they were quick to resolve my problems when I have.
Second, their product selection fits well within the categories that we're looking to expand in, and they seem to constantly be adding new products on a regular basis, so thats fantastic.
Lastly, reliability is a huge thing for me, and thus far, I have not had any troubles with them, and the suppliers they have on their roster seem to be top notch. No complaints there.
I expect to continue to work with Spocket for the next many years as our business continues to bloom!
It´s awesome. GREAT variety of products