Avis (6 571)
Affiner
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Par note
Not a fan of the price or selection but it was super easy to import and connect to my shopify store. I love that you can filter ship from to USA only. Makes me feel much better when my customer doesn't have to wait so long for orders. Thanks!
We appreciate your feedback! We're glad you are loving the features available on our platform. You definitely came to the right place if you needed access to suppliers that are from the USA. Glad to have you with us! Thank you for choosing Spocket!
Two Major Issues. 1. Intransparent free trial 2. Cost of your service for the quality of suppliers.
1. I'm not happy with advertised free trial model. I did not receive a notification about my free trial ending, and it suddenly renewed. Given the bad experience I've had, I have to conclude that there is fraudulent intent.
2. I gave your service a chance, but after placing the first order, which after 6 days still has not been processed, I'm 100% convinced that this service is not useful for my business. iI's impossible for me to recover this money with sales through my business, if your selection of suppliers cannot even fulfill a simple order.
Future Dropshippers, beware. You're going to deal with chargebacks, unhappy customers.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Irene
I’m just starting out will see how it goes with this app, so far love the variety of products they have.
Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal experience for you - we'd like to get in touch and see how we can make it better!
bueno ahora toca probar haber si funciona y si cumple con todo lo que promete . espero que los envios sean rapidos
Spocket is one of the most trustable and easy to use!
We suggest every Dropshipper must try first!
it's also one click auto fulfillment!
I spoke to two people in customer service Prinz and Leah. The chat is very helpful. Both reps got on quickly and helped me with my problem. Very convenient human-to-human connection! I am glad to be working with Spocket on my ecommerce store.
Thank you so much! It fills us with so much pride to know that our Spocket service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Leah and Prinz receive your feedback! Looking forward to the success of your store😊Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
We truly appreciate your patience in working with us. ❤️
They don't have the type of item my store sell, not even 1 and it would have been nice to have been able to see that before being forced to sign up... Big waste of time
We're sorry that you were not able to find the specific products that you were looking for to have on your store. Please note that Spocket does not in any way force anyone to sign up with us but we understand your concern. You can rest assured that our on boarding team is doing their best in order to add more products and suppliers everyday. We would be more than happy to point you to some of our recommended suppliers and products. Please feel free to reach out to us at support@spocket.co and we'll gladly help however we can! Looking forward to talking with you soon!
I would recommend due to easy access and the r fact that it’s easy to find what you’re looking for as well as the products
Hello Essentials! Cool! Thanks for your feedback. We are glad you find the Spocket quick and easy. Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Very easy to use with many great products at our disposal
Very easy to use with many great products at our disposal
You got that right! We also keep on adding more products and suppliers to keep up with the trend. Thanks for using Spocket for your product needs! -John
I downloaded this app and deleted it the day the trial came due. The company refuses to refund the monthly fee.
Update: Because I gave an 1 star review the company reached out and decided to refund my money. I’m changing the review to 3 stars but only because the employee was kind.
Sorry to hear about that! You definitely should not have been charged if the trial subscription was cancelled within the given time period. We would be happy to re-investigate your account to get this concern sorted out. One of our account managers will reach out to you directly to help rectify this issue. Our apologies for any inconvenience we may have caused. Thank you for your understanding and patience!