Avis (5 482)

Note globale
4,7
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
18 janvier 2024

Bo jest wygodna.
All is good.
Alles ist gute.

EuroElectrick
Pologne
Environ un mois d’utilisation de l’application
Spocket a répondu 21 janvier 2024

Hi EuroElectrick!
We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

26 juillet 2023

using spocket made it easier for me to start my journey in the e-commerce world with good quality products and great customer service to guarantee my clients satisfaction

Elizza Bay
Italie
Environ 2 mois d’utilisation de l’application
Spocket a répondu 28 juillet 2023

Thank you for your review. We are glad you like Spocket and find it simple and useful for your business. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

9 août 2023

Terrible app. Signed up for the “AI created store”, it’s supposed to be completed in an hour, it was not. Then they said even though it’s advertised that it’ll be done in under 60 min, that it can take up to 48 hours (so they just lie), it took about 4 days for mg store to be finished (so they’re really not using AI, they’re creating the stores manually and just saying it’s AI created). Once my store was delivered to me, the registered country wrong (which you can’t change), so I couldn’t even use the store. I told them to cancel my order and refund my money and now they won’t respond to any emails. Stay far away, scamming, dishonest company.

My Store
États-Unis
3 mois d’utilisation de l’application
Spocket a répondu 11 août 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abigail

26 juillet 2023

My favorite, 1 stop shop. Doesntmatter whether you Buying or Selling.
Spocket will fulfill all your needs.

Jay's Unlimited
États-Unis
4 mois d’utilisation de l’application
Spocket a répondu 28 juillet 2023

Hi there! We are happy to know that you are enjoying your Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

29 novembre 2023

I strongly warn potential customers. The description of the app says it works on Alibaba, but that is a pure lie. After downloading this app I found that I could not add any product from Alibaba, I contacted support and they said that this feature is not available and is still under development. This made the app useless to me, so I uninstalled it. Unfortunately, uninstalling this app is not enough, your credit card account still stays with them and they keep on charging you cheerfully. After filing a claim, they told me they would not refund any money. Disgusting, shitheads...

RedVitals.com
Tchéquie
8 jours d’utilisation de l’application
Spocket a répondu 2 décembre 2023

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby

27 octobre 2023

very helpful for beginners as well as clear and has good products to offer

My Store
Suisse
Environ 2 mois d’utilisation de l’application
Spocket a répondu 28 octobre 2023

Hi there! Thank you! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

12 juillet 2023

The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!

Ninja Toddler
Italie
3 mois d’utilisation de l’application
Spocket a répondu 14 juillet 2023

Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail

17 août 2023

GOOD SERVICE AND EASY TO USE BUT I WOULD LIKE TO DISABLE THHE OPTION UPGRADE ON SPOCKET PLEASE FIX THAT

AMIRZACKY
Kenya
Environ 2 mois d’utilisation de l’application
Spocket a répondu 21 août 2023

Thanks for leaving a wonderful review. We are glad you like Spocket. Meanwhile, we have forwarded your feedback to our developer team regarding the Upgrade option, and see what can be done ASAP. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Modifié le 9 octobre 2023

I had a positive experience with Spocket, and I'd like to mention the exceptional service I received from Ria, one of Spocket's Customer Support Specialists. The 24/7 chat support is very helpful. Ria's warm regards and dedication to ensuring a positive experience stood out. Thanks to the Spocket team for their great customer support!

Marie Antoinette Mens Boutique
États-Unis
3 mois d’utilisation de l’application
Spocket a répondu 4 septembre 2023

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

26 décembre 2023

Jennie in customer support was very responsive and helpful!

AccessoryFlair
États-Unis
Environ 2 mois d’utilisation de l’application
Spocket a répondu 30 décembre 2023

Hi AccessoryFlair! Thank you for your review. Our entire Customer Support team at Spocket, especially Jennie is very happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby