Avis (6 560)
Affiner
-
Par note
My experience with Spocket has been nothing short of infuriating. After canceling my subscription, they lured me into accepting a "free trial month" with the promise that my account would be automatically canceled afterward unless I chose to continue. Despite this clear agreement, they went ahead and charged me about €93 on October 19th for a service I didn’t want or use.
Their customer support has been completely unresponsive, providing no solutions or explanations. I have already filed formal complaints with the Better Business Bureau and am actively working to spread awareness of this issue. On Trustpilot, I’ve seen many other users with the same problem, yet Spocket continues to ignore them. To make matters worse, many of their positive reviews seem fake, likely written by bots or artificial intelligence, as those accounts have only reviewed Spocket and nothing else.
If you’re considering using Spocket, beware. Their billing practices are dishonest, and their customer support is practically non-existent. Don’t make the same mistake I did.
UPDATE: NOVEMBER 17, 2024.
Right now I have received another charge of about EUR 96. I will be forwarding a complaint to my bank by tomorrow to get back all the money that Spocket is taking away from me illegally.
We sincerely apologize for the experience you’ve had with our service. Your frustration regarding the billing and customer support is valid, and we take this feedback seriously. We are committed to resolving issues like yours and improving our processes.
We encourage you to reach out to our support team again, as we want to ensure that your concerns are addressed. We appreciate your feedback and hope to have the opportunity to make this right.
Thank you for sharing your experience. - Eleanor
Spocket is an excellent dropshipping platform, providing access to a wide range of high-quality suppliers. The products are consistently of the highest standard, and shipping is always reliable.
The platform’s intelligent workflow integrates seamlessly with my eShop, making the entire process efficient and straightforward. Spocket’s customer support is exceptional—quick, responsive, and always helpful, ensuring any issues are resolved promptly.
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our platform. It’s fantastic to know that our wide range of high-quality suppliers, reliable shipping, and seamless integration with your eShop have contributed to your satisfaction.
We’re also delighted to hear that you find our customer support to be exceptional. Providing quick, responsive, and helpful service is a priority for us, and your feedback reassures us that we’re on the right track.
Thank you for your support and for taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. - Eleanor
Step by step tools to help you easily navigate the process of creating your own website.Very easy to use
Thank you for your positive feedback! We’re delighted to hear that our step-by-step tools have made creating your own website easy and straightforward. If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to support you every step of the way! - Eleanor
I like this easy to understand user interface of spocket. I hope this will help me a lot in future as well.
Thanks a million for the 5-star review! We’re delighted to hear that you had a fast shipping experience and that your order arrived in perfect condition. We work hard to ensure timely delivery and quality, so your feedback is very rewarding. We look forward to serving you again - Eleanor
awesome best ecom store. Good products and easy. will for sure keep using thanxxxxxxxxxxxxxxxx youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Thank you so much for the awesome review! We’re thrilled to hear that you find our store the best and appreciate the quality of our products and ease of use. We’re grateful for your support and look forward to serving you again. Thanks a million! - Eleanor
We love the amount of items Spocket has to offer! Great prices and a lot of items have free shipping! So much selection, so little time! Let's go!
Thank you for the enthusiastic feedback! We're so glad to hear that you love the variety of items and great prices on Spocket. Free shipping is definitely a bonus! If you need any assistance or have questions while exploring, feel free to reach out. Happy Dropshipping! Let’s go! 🌟✨ - Eleanor
Spocket is an excellent platform for entrepreneurs looking to source high-quality products. It offers a wide range of unique and trending items from suppliers primarily based in the U.S. and Europe, ensuring faster shipping times and reliable delivery. The user-friendly interface and seamless integration with e-commerce platforms like Shopify make it easy to manage and scale your online store. Additionally, Spocket's curated selection helps in finding distinctive products that stand out in a crowded market, making it a valuable tool for those aiming to offer a distinctive shopping experience.
Thank you for your detailed and thoughtful review! We’re thrilled to hear that you find Spocket to be an excellent platform for sourcing high-quality products. It’s fantastic to know that you appreciate the variety of unique and trending items, as well as the benefits of our U.S. and European suppliers.
We’re also glad to hear that our user-friendly interface and seamless integration with e-commerce platforms like Shopify have made managing and scaling your online store easier. Our goal is to help entrepreneurs like you stand out in the market, and it’s rewarding to know that our curated selection is contributing to your success.
If you have any additional feedback or need further assistance, please feel free to reach out. We’re here to support you and ensure you continue to have a great experience with Spocket.
Thanks again for your support and kind words! - Eleanor
Great product! Still learning the process. More great reviews to come!
Thank you for the positive feedback! We’re glad you’re enjoying the product, and it's great to hear you're in the learning process. If you have any questions or need assistance as you continue, don’t hesitate to reach out. We look forward to seeing more of your great reviews! Happy learning!- Eleanor
I would give Spocket 4 out of 5 stars. It’s a user-friendly platform offering high-quality products from suppliers in the US and Europe, with fast shipping that greatly improves customer satisfaction. Integration with e-commerce platforms like Shopify is seamless, and their customer support is responsive. However, the free plan has some limitations, and prices for paid plans can feel a bit high. Overall, it's a great tool for those serious about dropshipping.
Easy to install and integrate with Shopify. Number of variety products available at store and available for dropshipping. It's surely amazing.
Thank you so much for your positive feedback! We’re thrilled to hear that you found our product easy to install and integrate with Shopify. We take pride in offering a diverse range of products and seamless dropshipping options, so it’s fantastic to know you’re enjoying them. If you have any questions or need further assistance, feel free to reach out. Thanks again for your support and for being a valued customer! - Eleanor