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just started
Welcome aboard! We’re excited to have you with us. If you have any questions or need assistance as you get started, don’t hesitate to reach out. We’re here to help you every step of the way! - Eleanor
Easy to use
Thank you for your feedback! We’re glad to hear that you find our platform easy to use. Your satisfaction is our priority, and we’re here to help if you need anything else! - Eleanor
So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.
Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Leah and Marianna is just a wonderful customer service, has been so helpful to me all the way since the start, very glad to work with sprocket, Great cooperation.
Hi there!
Thanks for your wonderful feedback! This has been shared with our entire team including Marianna at Spocket. When we hear from happy users like you, we spread the positivity around! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Still learning how to use the app. So far so good, pretty easy. Hoping it will be a game changer for me!
Thanks for your review and for loving Spocket! There are so many features and products to look for. We assure you that your dropshipping journey will be amazing! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
The app is super user-friendly, making it easy to find amazing products to sell. What's really stood out to me, though, is the customer support. A special shoutout to Eleanor for being incredibly helpful. She answered all my questions promptly and ensured I had everything I needed to succeed. Highly recommend!!!
Hi EasePeak!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Genial
Your positive feedback truly means a lot and motivates us to keep up the good work. - Eleanor
Fast and helpfull customer service. Good products.
Thank you so much for taking the time to share your wonderful feedback! We're thrilled that our customer service team was able to help you quickly and efficiently, and that you're enjoying our products. - Erwin
I had a great experience with Leah. I was just learning my way around the app and I had a few issues at the beginning of my trial. Leah and her team helped me resolved my issues quickly and painlessly.
Hello Deluxe Farmhouse! Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
What I really loved about using Spocket was the level of customer service and support I received from the support team. Whenever I was stuck and needed help while using this platform, all support agents were professional, prompt, and very helpful in solving issues. Spencer, in particular, went above and beyond and offered a better solution than what was expected for my case and I truly thank him and the team for helping me in my experience with settling with Spocket!
Hi there! Thanks for sharing your positive review of Spencer's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby