Spocket ‑ Dropshipping US & EU , 3 653 avis

easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.

This platform is worthless. They do not have any hot selling items that can be sourced in the USA with fast shipping. They take too long to process orders for them to be shipped out efficiently. The upgrading plans are just a money grab. Even at the highest level plan the items are still not hot selling products. The have a less than 25 items per category that are deemed "Premium". Most of the items are Drop Shipped off of Aliexpress at a higher cost price compare to this platform. I have done my research and can say that this platform is a complete waste of your time to even try out.

DO NOT TOUCH THIS APP UNLESS YOU WANT THEM TO THIEVE YOUR BANK ACCOUNT , I HAD A PAID TRIAL WITH THEM TWO OR THREE YEARS AGO BUT NOTHING SOLD AND MY TRIAL ENDED AND WAS CANCELLED , RECENTLY I LOOKED AT THE APP AGAIN AND WAS WONDERING TO TRY IT AGAIN, NOTE I SAY I ONLY LOOKED AND WONDERED AND THIS MORNING THEY STOLE £70 FROM MY BANK ACCOUNT THAT I , AN ELDERLY DISABLED PERSON NOW HAVE TO WAIT MAYBE EVEN AS LONG AS TEN DAYS TO GET BACK !!!

I wouldn't even give this app one star. The app is a great idea but execution is exceptionally poor. [Huge opportunity for someone to develop a similar app that actually works with good customer service!!!]. Speaking of customer service it is simply atrocious. Rarely helpful, often I was left on chats waiting for up to 30 minutes with no response. I had to always follow-up to see if someone was there. They just disappear and stop responding if they can't help (I don’t think those at customer service have actually used the app themselves in real life scenarios; they assume the answer is always something basic and simple but I’m long past understanding the basics of the app, I’m having real issues placing customer orders; it’s also always your fault – never theirs). Some great products on the app, especially for Canadian sellers, but the app in terms of integrating with Shopify, tracking inventory, placing orders never worked (I’m supposed to do a manual fix for an issue – so what’s the point of the app and the fee??!!). I spent more time and hassle then this app is worth (in terms of the profit you can make on items, the work involved in using the app and interacting with customer service and especially given its annual cost; even with the app being cumbersome and unintuitive and basically not working they won’t give refunds – beware). Steer clear. I'd be happy to chat with anyone about my experience with the app. Feel free to reach out to me via my store.

It's honestly not worth the price in my opinion. Falsely advertised shipping times. There is no way to directly contact distributors. You will actually notice there are many dropshippers already on this platform selling products at ridiculous prices compared to market. Many of the distributors do not update their inventory correctly, or update order status at all. I would be left not having the status of the package for WEEKS until I contacted customer support. As you begin adding products to your store, beware that many of them will randomly go out of stock. Management needs a much better process in place to vet these suppliers. This app should absolutely not be anywhere close to $50 a month. UPDATE: *After leaving this review, Spocket reached out to me and requested I do a 3 month free trial to see if my experience changed. I did not use Spocket services during this time and they refused to issue a refund. Says alot about a company willing to sour an experience over $49.

My experience with Spocket was absolutely awful. They have very low inventory, poor technical support, unreliable suppliers, hyper-inflated prices that don't allow you to make a profit, and charge an exorbitant monthly fee to boot. No thank you.

This app is not worth it. They have drop shippers selling to drop shippers charging outrageous prices. Their premium prices are even worse. Shopify needs to find suppliers that are true wholesale. Can't make money on this overpriced merchandise. Removed the app today. Updated review: In response to Spocket's response to my review. How would I be able to report any of your suppliers since I deleted your app? You should look into your suppliers on your own, especially your 'premium' suppliers. You are taking advantage of Shopify merchants and you are allowing your suppliers to do the same. I can't find one single app on Shopify that doesn't have drop shippers selling to drop shippers inflating the prices and shipping to outrageous levels. You should all be ashamed. You should be seeking out true WHOLESALERS to sell to and dropship for Shopify merchants. 20-35% discount on actual market prices? Do you mean retail prices? If so, you need to do more research and police your own suppliers because most of them are way above that. I wish I could find a supplier app on Shopify that is honest and isn't charging OVER retail and taking advantage. We all want to make money but all you're doing is driving prices up for everyone. I'm disgusted.

I do not recommend this app or this company at all. After going with their $99 a month plan and importing a large slew of products, I realized that 90% of my products had absolutely outrageous shipping costs (even if they were shipping from the USA), while others were shipping from outside countries with even more ridiculous shipping cost and delivery times ranging from 15-30 days if not longer. After cancelling my membership with Spocket, I immediately lost access to all of my products (which makes sense, but what doesn't make sense is the fact that I cancelled my membership shortly after being charged for it, then lost all of my access without ever receiving a refund - I've since asked Spocket for a refund and am awaiting their response). I only received one order of Spocket products, and this order was COMPLETELY mishandled causing severe issues and frustration with the customer. Not only did it take seven days just to ship the item in the first place, but once it was shipped, it then took another week or so and ended up in Texas when the shipping address for the customer was CLEARLY in Oregon. Now since my account is cancelled, I'm unable to submit order inquiries and try to resolve the situation with my customer. I will not be using Spocket again, ever.

Very expensive products, with shipping times that aren't what they show (sometimes more than 30 days). Suppliers are liars and they make you waste time, money and customers. But the worst thing is that you are not protected by this "company" even if you pay their most expensive plan, they always win and they never take responsability from the bad service of their suppliers... don't recommend it if u wanna be succesful... try others like eprolo, sourcinbox or cjdropshipping, I've never have problems with them, they have rasonable prices, and don't steal your money making you pay for a suscription to access products that are always out of stock

Do not use this platform. There refund policy is hidden, because you won't get one. Suppliers will not ship products on time. In order to contact them you have to chat with spoket, and wait days for a response. I had an issue with a vendor that took a week longer than advertised to ship. I requested a refund, as my sales channel refunded the customer due to long times. 2 days after said request, Supplier shipped the order. 3 weeks later Supplier requested the product. Yea. Right. A customer gets a free product at my expense. So fk me. Spoket will not refund my annual account. Again fk me. So fk spoket. My bank is processing both returns, and labeling spoket as fraudulent because they do not display there refund policy clearly. At least someone knows how to provide decent service.