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I am new to dropshipping and have alot of questions. Sprocket chat agents always understand my question and gives me the info I need to make my business profitable. I recently reached out because I needed help calculating shipping charges. Not only did Irene answer my questions regarding shipping charges, but also told me about the Aliscraper tool to help me manage my products. Great service!
Thank you so much for your kind words and for taking the time to share your experience! 😊 We're thrilled to hear that our chat support team has been helpful in guiding you through your dropshipping journey. Irene will be especially happy to know she made a positive impact by assisting with shipping calculations and introducing you to the Aliscraper tool!
We’re here to support you every step of the way and are excited to see your business grow. Don’t hesitate to reach out if you ever have more questions, we’re always happy to help!
Wishing you continued success, we're here for you! Happy dropshipping!- Eleanor 😊
I am still learning the app and growing my store with inventory, as I navigate through the process, Eleanor has always been on top of my questions. Her responsiveness and knowledge base has made me feel secure in my decision to proceed with Spocket.
I do wish the suppliers would have more art in stock, most have become sold out.
But customer service has been excellent! Thank you Eleanor!
Thank you so much for your honest feedback and kind words! We're delighted to hear Eleanor has been such a great support for you throughout your journey with Spocket. She truly cares about helping our users feel confident and secure. We appreciate your patience as you grow your store and inventory.
We also hear you on the art suppliers’ stock availability and will continue working to improve and expand our supplier options. Your satisfaction means a lot to us!
Thanks again for being part of the Spocket community. If you ever need anything, Eleanor and the team are always here to help! ❤️
That this app has winning products which helps beginners to find their products easily . I as a beginner felt easy to use this app,as support guides helped me in every step to select a product,import it and pushing to my store. I liked the products and the way I m enlighted from help guide
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app beginner-friendly and that our support team could guide you through each step from selecting a product to importing and pushing it to your store. Helping users like you find winning products with ease is exactly what we aim for. We're excited to be part of your journey and wish you great success with your store! Happy dropshipping!- Eleanor 😊
I love the supply chain options Spocket offers. The price is right on for the service my company receives from them. Their support is humanized and not scripted. They are very professional and quick to answer questions or concerns.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the supply chain options we offer and that our pricing aligns well with the value you receive. It's especially rewarding to know our support team made a positive impression. We pride ourselves on providing professional, human-centered assistance. Your feedback means a lot to us, and we’re here whenever you need us! - Happy dropshipping!- Eleanor 😊
I am active as a supplier on Spocket and have had a very positive experience so far. The platform offers good visibility for my products and gives me direct access to a large number of retailers worldwide.
The upload process is clear, and communication with the support team has always been helpful and solution-orientated. I particularly appreciate the fact that orders are forwarded automatically and that the fulfilment process is efficient.
In the future, I would like to see even more options for customising the product presentation and better filter functions for retailers, but overall it is a recommendable platform for suppliers who want to sell professionally.
Thank you so much for your kind and thoughtful review! We're thrilled to hear that your experience as a supplier on Spocket has been positive and that you find value in our platform's visibility, streamlined fulfillment process, and responsive support team.
Your feedback about product customization options and enhanced filter functions for retailers is incredibly helpful — we’re always looking for ways to improve, and suggestions like yours guide our development.
We're grateful to have you as part of the Spocket community and look forward to supporting your continued success!Happy dropshipping!- Eleanor 😊
What I love about this app is that whatever problem, issue or question I have is immediately answered or resolved. The techs are fantastic! I just had a wonderful experience with Eleanor, who was so very helpful, caring and encouraging. I’ve yet to have a bad experience and am sure I won’t.
Thank you so much for your kind words! We're thrilled to hear that you've had such consistently positive experiences with our app and support team. Eleanor will be especially happy to know her help made a difference for you. She truly embodies the care and dedication we strive for. We're always here whenever you need us, and it's wonderful to know you feel supported every step of the way! We're here for you! Happy dropshipping!😊
I had a fantastic experience working with Angelique for my Shopify store support. She was incredibly professional, knowledgeable, and attentive throughout the entire process. Angelique responded promptly to all my questions and provided clear, helpful guidance that made managing my store much easier.
Her expertise and dedication truly stood out, and she went above and beyond to ensure everything was running smoothly. Thanks to Angelique’s support, my Shopify store performance improved significantly. I highly recommend her to anyone needing reliable and expert Shopify assistance!
Thank you so much for your thoughtful and detailed review! We're absolutely delighted to hear about your fantastic experience with Angelique. She takes great pride in providing attentive, knowledgeable support, and your kind words truly mean a lot.
We're thrilled that her guidance made a positive impact on your Shopify store's performance. We’ll be sure to share your feedback with her—it will definitely make her day!
Thank you again for your trust and recommendation. We're always here if you need anything in the future! We're here for you! Happy dropshipping!- Eleanor 😊
Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper!
Wow! Thank you so much for the amazing feedback! 🌟
We’re so glad Spocket has been a key part of launching your store. It’s great to hear you’re enjoying the ease of use, solid product selection, and seamless Shopify integration. And we’ll be sure to pass your kind words along to our support team they’ll really appreciate it!
Fast shipping and smooth operations are what we aim for, especially for our US and EU customers, so it’s awesome to know it’s making a difference for you. Happy dropshipping!- Eleanor 😊
There's 3 things I love about Spocket.
1. The products. They are high quality and at a very competitive price.
2. The UI. The UI is so smooth making it product pushes so seemless. It's not like other clunky platforms out there.
3. Customer Service. You guys are awesome! Keep it up.
5/5! Would recommend 120%.
Thank you so much for the amazing review! 😊
We’re thrilled to hear that you’re loving the high-quality products, our smooth and seamless UI, and, of course, our customer service team (they’ll be so happy to hear this!).
Your kind words and support mean the world to us. We’re here to keep delivering top-notch service and tools to help your business thrive.
Thanks again for the 120% recommendation you just made our day! Happy dropshipping!- Eleanor 😊
Customer service I would rate 10 stars, but product selection I would give a 4. Products are not always easy to find. I follow a lot of the viral trends on socials and I can't always find the products right away.
Thank you for your thoughtful feedback! We're so glad to hear you had a great experience with our customer service – we truly appreciate your 10-star rating! We understand that finding trending products quickly can sometimes be challenging, and we’re always working to improve our product search and selection. Your input is valuable, and we’ll keep working on making it easier for you to find the products you need. Thanks again for sharing your thoughts! Happy dropshipping!- Eleanor 😊