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In base alla valutazione
I got not enough products so added some products thru spocket then looks better and i hope make sale soon.
Looking forward to those sales! Spocket definitely is the perfect app to use if you are looking for high quality vetted products. You are welcome to reach out to us at support@spocket.co in case you need any help and we'll gladly assist you! Thanks for using Spocket!
I just started using this app so far it is user friendly. The only thing I don't like is the fact that some of the products some of the products won't let me save the changes that I make do to a system error
Thank you for your feedback! We are very sorry to hear about your experience. We regret that your experience did not meet your expectations and have shared your feedback with our team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Update 2: I am lowering to 1 star after sale experience
Update 1: I am updating my review lower for these reasons
A sale of a product that was listed as shipping from Canada was actually shipped from China and never reached the customer. The first issue is that if the source was correctly specified, we could have kept the customer informed of the timelines. Second issue is that there was a chargeback because the customer did not receive the product, which happens once in a while for China shipments. Spocket team was not able to do anything or refund the product cost. So we lost both ways, one to the customer for non receipt chargeback, and also the payment to Spocket. Since they have no ownership, and we cant talk to the product seller directly to resolve issues, it takes forever and this app is a waste of time and money. Just use Oberlo or other China product interfaces.
1. Depth of product offerings are low for my industry. However it may be good for other shops so no harm in trying out
2. The margins appear good, but if you do a deep search you will find that many products are available at lower retail than suggested. It may be good to start with, but eventually you will be tempted to move out of the app and build your own relationships with wholesale companies just to be competitive in the market, let alone save the monthly cost - always look at annual outflow of an app cost even if it looks fine on monthly basis.
3. Proves review counts and ratings do not paint the true picture. In this case you get a free month if you give a 5 star rating, so most people who install will give a 5 star rating in the first few days itself to get the free month, which leads to a ton of reviews done by people who have not experimented with the app, products and prices.
4. Having said that the app itself works fine, if they can sign up more wholesalers, avoid double dipping and reduce their margin on the products and rely on the monthly fee they may become competitive
I will be removing this app.
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Just installed. First look seems fine. Tried importing 1 product and it went though easily. Let me test how it works and depth of product offerings before leaving a better review.
I’m truly sorry to hear about the difficulties you’ve faced with our app and the lack of communication regarding your order. We understand how critical it is for new online shops to have reliable service and timely updates, and I apologize for the frustration this has caused.
Here’s how we’re addressing these issues:
Communication and Response Times: We are currently reviewing our support processes to ensure that responses are more timely and effective. It’s clear that we have fallen short in this area, and we’re committed to improving our communication.
Order Fulfillment: We are investigating the delays in order fulfillment and tracking updates. Your experience indicates a need for us to better manage and prioritize orders to avoid similar issues in the future.
Customer Priority: We want every customer to feel valued and supported. Your feedback highlights a significant concern, and we are taking steps to ensure that all customers receive the attention and service they deserve.
Thank you for bringing these problems to our attention. Your feedback is invaluable in helping us improve. - Eleanor
This app really help,it makes shipping so easy and help with customer support they have unique products and helps with product descriptions
It is great so far i will highly recommend for drop shippers. It is simple to use and go through.
Awesome! It's great to hear you're using Spocket and Shopify for your store. It is extremely simple to set up and connect with other apps. Thank you for recommending Spocket. Please do not hesitate to contact me if you have any questions! - Irene
I rated 5 stars because I was asked to and got a free upgrade to tried APP . I look forward to seeing if it can link goods I already found to my shop for dropshipping
nice. love it.. i used this product for my store for trump campaign in Amercia. i love these products.
Awesome! Glad you loved our platform and the products! We work hard to provide you with only the best quality products in the market. Thank you for using Spocket!
Very good
Hello Migot! Thank you for taking a moment to share your experience at Spocket.We are happy to know you love the experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
havent sold anythig yet mainly cause im still working on the store but far as i can see its great i love all the different products that are on the site i can literally get any kinda style clothing or products like camping gear what ever a person might want its there for you
Amazing! Thanks for signing up with Spocket and deciding to connect it with your Shopify store. There are lots of products you can choose from and rest assured we'll add more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I USED IT AND I LIKE IT A LOT AND ITS EASY TO USE I ADVICE TO EVERYONE TO INSTALL IT AND TRY IT ITS REALLY EASY.