Spocket Dropshipping USA e UE , 5.155 recensioni
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In base alla valutazione
Mi era sfuggito di disdire l’abbonamento dalla banca in quanto non vendevo ancora a sufficienza, il giorno dopo (e dico dopo) la scadenza del periodo di prova mi è stata addebitata una somma per un abbonamento che avevo sospeso già precedentemente. Contatto l’assistenza che risponde in templi biblici e, dopo avermi assicurato di aprire un ticket per il rimborso, è scomparsa nonostante avessi scritto per diversi giorno. Mai più, servizio di assistenza pessimo, immagino il servizio di drop.
update: to date the refund has never arrived, so I confirm that they are cheaters and scammers. I will never use this service again for any of my stores.
I had missed canceling the subscription from the bank because I still wasn't selling enough, and the day after (and I mean after) the trial period expired I was charged a sum for a subscription that I had already suspended previously. I contacted the assistance that responds in biblical temples and, after having made sure to open a ticket for the refund, it disappeared even though I had written for several days. Never again, terrible customer service, I imagine the drop service.
Siamo molto dispiaciuti per la tua esperienza, ma grazie per averla condivisa! Questo ci aiuta a sapere cosa possiamo migliorare e puoi essere certo che verranno intraprese le azioni appropriate per risolvere queste preoccupazioni. Siamo un'azienda orientata alla risoluzione e ci piacerebbe risolvere questo problema per te. Non esitare a contattarci all'indirizzo support@spocket.co in qualsiasi momento. Grazie per averci dato una possibilità e vi auguriamo tutto il meglio! - Abby
Garbage,can't be used after deduction.
dda72c-99.myshopify.com
We sincerely apologize for the inconvenience you've experienced. Could you please contact us via email at support@spocket.co and provide us with more details about the situation? This will enable us to investigate the matter promptly and take appropriate actions. Thank you for your understanding, and we look forward to resolving this issue for you as soon as possible.
I strongly warn potential customers. The description of the app says it works on Alibaba, but that is a pure lie. After downloading this app I found that I could not add any product from Alibaba, I contacted support and they said that this feature is not available and is still under development. This made the app useless to me, so I uninstalled it. Unfortunately, uninstalling this app is not enough, your credit card account still stays with them and they keep on charging you cheerfully. After filing a claim, they told me they would not refund any money. Disgusting, shitheads...
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
bad
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Abby
NEVER EVER USE. TOTAL SCAM. THEY'LL SAY YOUR PLAN IS CANCELLED, BUT WILL KEEP BILLING YOU EVERY MONTH. Sincerely, I never leave negative reviews. This is literally the first negative review I have left on any platform. Do. Not. Use. This. App.
Hello CauldronDiffuser! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
I've been wasting time with this app for days now, and the customer service has been really bad in resolving the issues that I've been having.
Lots of bugs in the website that has to be fixed!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Products are way overpriced, will not be able to make any sort of profit on most items. May even be cheaper to source thru Amazon directly in some cases.
I signed up for a free two week trial, thought I had cancelled the trial but received zero email notifications from them what so ever. Not a sign up confirmation or a trial ending confirmation or a pending charge notification. Just a transaction on my credit card.
Contacted help and once they were able to track down the charge, stated since I had not cancelled the trial that there was nothing they'd be able to do to reverse the charges.
Contacted my credit card, explained their fraudulent methods and received a full refund.
I strongly recommend against using this platform.
Hello CrownlandCampers! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
El plan de prueba gratuito de Spocket no es gratuito. He solicitado el rembolso, y les he comunicado que prefiero una comunicación por email, pero siento no lo respetan y que offline pierdo el tiempo con ellos.
Grazie per il tuo feedback! Siamo molto dispiaciuti per la tua esperienza. Le nostre più sincere scuse se non siamo stati in grado di soddisfare le vostre aspettative in questo momento. Tuttavia, permettici di aiutarti con la tua preoccupazione. Uno dei nostri account manager ti contatterà direttamente per aiutarti con eventuali problemi che potresti avere altrimenti, chatta con noi o inviaci un'e-mail a support@spocket.co in modo che possiamo esaminare immediatamente la questione. Grazie per la tua comprensione e pazienza! - Abby
I have cancelled my membership before my trial ends but they still charged me unexpected cost $99.99 twice and a total of $199.98.
Hi The Shopee House! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
I am confused with the pricing for this app, it says "Free plan available" but you have to commit to a 14-day trial? If someone could reach out to me and explain if this is correct.
Hi Primed Tactical!
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime. Thank you for giving us a chance and we wish you all the best! - Abby