Spocket Dropshipping USA e UE , 3.972 recensioni
Es wird geworben das man 14 Tage es kostenlos testen lassen kann, sobald man die App runterladet, muss man sich für ein kostenpflichtigen Plan entscheiden. Hab das direkt wieder installiert.
Ich entschuldige mich sehr für diese Erfahrung. Zur Verdeutlichung: Alle unsere monatlichen Abonnements beinhalten eine 14-tägige kostenlose Testversion, die Sie jederzeit in Anspruch nehmen können. Wir möchten die Dinge besser machen, also wird sich einer unserer Kundenbetreuer an Sie wenden, um die Dinge zu regeln! Danke für Ihre Geduld! - AJ
Spocket is a scam. Horrible experiences from the beginning:
- It shows that you have to pay an extra fee to talk with vendors. When you pay it, it appears that the chat functionality doesn't actually even work and there is no way to contact suppliers directly. You have to contact suppliers via Spocket chat and it takes more than 4 days to get back to you with an answer if they even get back! And your customers are waiting.
- They preview vendors with 5* feedback and 1-2 shipping days. The reality is that the vendors there do not fulfill even an order for a product that shows 1000pcs in stock and the reason is "out of stock"?! And products also go randomly out of stock all the time or just disappear. Please save your time and avoid this platform.
My sincere apologies for this less-than-perfect experience. We understand how important your orders are and with that being said, we'll reach out to you as soon as possible, or kindly send us an email at email@example.com and we'll sort this out for you! - AJ
DO NOT use SPOCKET app!!! Be careful with this company as it's absolutely fraudulent company with a business plan tailored to SCAM! They are scammers and at that stage when you will decide after cheepest trial that you do not need this App, they will send fake expensive bills to PayPal and will charge you for the whole year. But when you try to recover your money back, PayPal will ask you for more evidence by sending an agreement, which of course you wouldn't have as in first place it doesn't exist and second Spocket anyway never gives any agreement to you. Also, Spocket isn't an honest company and it doesn't follow the Law and Regulations.
Spocket is just one of those SCAMMING Apps which try to earn by cheating and at the end of day it will cost too much money to you. Think twice, before even starting to use it!
We appreciate the feedback. We would be more than glad to be able to sort things out for you and help you with your account. Please reach out to us at firstname.lastname@example.org and we'll gladly help you the best we can. We'd be looking forward to assisting you soon! -Irene
Scammer Suppliers claim that they are shipping from the USA when they are not!!!!! Slow shipping and I got 3 angry customers after paying for this expensive app. I AM DONE! Spocket should really MAKE 100% SURE that their suppliers REALLY ARE SHIPPING FROM THE USA. SUCH A SCAM! $300 is all gone!
Thank you for sharing your thoughts and we're sorry for any inconvenience our suppliers may have caused. There are in fact unexpected delays in shipping especially during the holidays but that is no excuse for our suppliers not to meet their promised processing + shipping time. Rest assured that we will thoroughly investigate your concerns and take the appropriate actions for you. We'll also have on of our account managers reach out to you directly to assist you however we can. Thank you for your patience and understanding! -John
How do i put this? this app have great customer support, amazing people that will work with you.
But, why in the world would you have so many unreliable suppliers, that lie about processing time, shipping time and bogus so called shipping partners just to buy time, because they are drop shippers themselves and not manufacturers. you advertise shipping from the us and short processing time make sure you own up to it. worst of all is that you can't Rate suppliers but yet they call them premium, based on who? we own a large amount of store and will stay an other quarter, if this change i will change my ratings if not that's a lot of our shops cancelling.
now you have to pay to message suppliers.
Thank you for sharing your experience with us! Please know that we will not tolerate any suppliers that do not adhere to their advertised processing + shipping time and those who violate our terms and agreement. Rest assured that we will take strict appropriate actions to rectify any issues you may have and resolve any concerns that may arise. Also, you'd be happy to know that it is part of our roadmap to have a feature where you can rate suppliers and we're doing our best to implement this on our future updates. We will also have one of our account managers reach out to you directly and help assist you with any concerns you may have. We look forward to making things better for you! Thank you for your extended patience! -John
I wouldn't recommend this app. Gave them a chance working with them over a year and the experience has not been good. The customer reps treat sellers as if we are not customers and pay a service fee as well as the purchase of
Thank you for letting us know your feedback! It really saddens us to know you feel that way now after working with us for so long. We're so sorry for any dissatisfaction we may have caused! We're investigating this now and looking into where we went wrong and you can rest assured that we will take strict actions to rectify any issues we may find. We'll also assign a dedicated account manager to reach out directly to you so we can resolve any issues you may have. Your extended patience and understanding is greatly appreciated! -John
I was so excited when I first came across Spocket. However, I quickly learned that my cost with shipping was higher than the retail price on several items being sold out in the market. I wasted so much money on this app. There is no money to be made here. I ended up buying wholesale elsewhere and was able to make a profit.
Thank you for sharing your experience with us! It makes us sad to know that we were not able to satisfy your needs during your stay with us. We would have loved to work things out with you and find the right fit of suppliers and products for your store. Shipping cost can indeed be tricky sometimes especially with stores that are focused on non profits and 'for a cause' approach types like yours. Buying wholesale is also indeed a good move to make bigger profits but that actually moves you away from the dropshipping model where there is less risk since you wouldn't need to hold inventory. We do however respect your decision and feedback! We appreciate you sharing it with us and we hope you can give us a chance to prove ourselves to you and make your experience better! We'll have one of our Account managers reach out to you personally to resolve any issues you may have and find ways to improve your experience with us. You can also reach out to us at email@example.com anytime and we'll be more than happy to touch base. Thank you! -John
An expensive app. I asked to downgrade to a basic plan after months of paying $99 per month with no sales, but they keep giving me a hard time. Keep dragging it to another month to make me pay more. I told them there was an error when I tried to manage the bill. They also said all products that I imported would be deleted from the store after downgrading to a basic plan. WASTED ALL MY TIME EXPORTING THE PRODUCT LISTINGS THAT I PAID FOR.
Thank you for the feedback! We'll make sure your investment is worth it so don't hesitate to reach out to us at firstname.lastname@example.org if you ever need any help. Your success is our mission! -John
DO NOT use this app!!! They purposely make the trial terms vague. Fail to send the cancellation email then charge you for their most expensive plan. Absolutely fraudulent company with a business plan tailored to scam people.
Thank you for letting us know about your experience and we're sorry to hear about your disappointment. We make sure that our trial terms are clear because we want to make sure to avoid unwanted charges and cancellation emails can be set from the settings page of your dashboard. It is also not possible for our system to charge you unless you pick a plan and input your payment details. However, we still want to make things better so we'll have one of our account manager reach out to you to help sort things out! Thanks for your patience! -John
easy breezy! Love it. Highly recommend it. I just started using it and so far I love it. Highly suggest. Update! Bad customer service. They refused to give me a refund, even though I canceled the subscription and uninstalled their app! I will never use them.
Thanks for the recommendation and welcome to Spocket! We're happy you are loving our service! -John