Spocket Dropshipping USA e UE , 5.155 recensioni
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So far so good all except I'm struggling with shipping settings. All these app extensions are killing me and takes up so much space.
Glad to know everything is going well! Setting up your shipping zones on your Shopify settings can indeed be confusing at first but we would be more than happy to extend our assistance. Reach out to us at support@spocket.co and we'll gladly do our best to assist you!
haven't had a order yet but nice items..............................................................
We're glad to know you are finding our products nice enough to put on your store. We would be happy to extend our assistance to help give you a few tips in getting your first order soon! Please feel free to reach out to us at support@spocket.co and we'll gladly assist you!
not happy that a regular bank card wont work, but let me tell you that Melvin is the best he calmed me down and was very patient with me answered every question. please give him a raise he rocks.
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements there. We value your input and encourage you to let us know more details about your experience with us. - Erwin
I gave this app 3 stars because although it has a good product selection, it needs work on functionality. Whenever I import a product, the cost of the product does not import over to my Shopify account, so I have to open the Spocket app and do a search for the product to get the cost and then go back to my Spotify account and enter the cost in to see a profit. This is time consuming for each product and not user friendly. I have also had issues when searching for a product where the page will just freeze up every time, causing me to have to go back out and do a search again. For $99 a month, this is not worth the hassle.
Thank you for letting us know! Our apologies for any inconvenience you may have experienced. That should not be happening and there must be something that is causing such error as it should automatically detect the default retail price and sync it once it is pushed to your store. No similar issues are being reported so far by other users and commonly, the cause is if there is Global Pricing Rule setup from the settings or directly on your Shopify price settings. We're more than happy to troubleshoot this for you and make sure that everything is working as it should. Please reach out to us at support@spocket.co and we'll gladly assist you! Thank you for your understanding! -John
The support seems good, however the products that I sell are with another similar service and it's free. Even though Spocket does have good deals on some things the cost is extremely high and there is not much profit left.
I do appreciate the service; however, I see no benefit in it. No profit margin is left. When I ask for a list, they provided one however with the monthly fee I expected to find my products. I found none of them. So, while they appear they want to help, in the end they don't. Only on signup.
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Hate the fact that the review popup showing up everytime i click on any menu. but so far like the spocket.
Thank you for leaving feedback! We'd love to hear how we can improve the experience the next time. We'd like to talk with you and look into your feedback further. Please contact us via chat or email at support@spocket.co so we can look into this matter as soon as possible. - Irene
It’s pretty good, has options and I don’t have any complaints except that it’s pricey and I haven’t used it enough to give it a full rating
We appreciate your time sharing your feedback! We are doing our best to give you the best we can offer hence we would like to talk with you and see what can be done regarding your concern. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin
The same products but in another country. So nothing special.
For the monthly subscription price not worth the amount of product it provide. Also lower margin due to high listing cost than most store plus when you add shipping cost. only pros is faster shipping service. Need more product to be worthy of the monthly price
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
Wishing fulfillment would be much faster. The supplier we chose ships out of the US and is still taking 13 business days to fulfill
We're sorry to hear that our supplier was not able to meet your expectations with the fulfillment. We thank you for your understanding with some of the unexpected delays due to the current situation with some of the carriers. Rest assured we will do our best to support you all throughout!