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customer service is ok, but the huge problem is that the suppliers they have don't stick to the processing time, and the shipping takes too long, for example i had products that were sold and from those suppliers it says processing time 1-2 business days but next thing you know 5 business days passed and the item was not processed, on some items it was more than 5 business days......i had to ...
Thank you for letting us know! Sorry to hear about this experience. Rest assured that we will get this resolved for you immediately. We'll have one of our account managers ...
I was so excited when I first came across Spocket. However, I quickly learned that my cost with shipping was higher than the retail price on several items being sold out in the market. I wasted so much money on this app. There is no money to be made here. I ended up buying wholesale elsewhere and was able to make a profit.
Thank you for sharing your experience with us! It makes us sad to know that we were not able to satisfy your needs during your stay with us. We would have loved to work ...
Paid yearly plan.....and I feel SCAMMED by this company. Prices are inflated and you can find easily the products in other stores with best prices, in the stores which I wish to buy there is not invoice branded, shipping delay, dont buy yearly plan because they say they dont go to refund. I dont recommmend it.
We are sorry you feel that way. We understand and respect your opinion. We would be more than happy to be able to set things straight with you and sort things out. Please do ...
DO NOT TOUCH THIS APP UNLESS YOU WANT THEM TO THIEVE YOUR BANK ACCOUNT , I HAD A PAID TRIAL WITH THEM TWO OR THREE YEARS AGO BUT NOTHING SOLD AND MY TRIAL ENDED AND WAS CANCELLED , RECENTLY I LOOKED AT THE APP AGAIN AND WAS WONDERING TO TRY IT AGAIN, NOTE I SAY I ONLY LOOKED AND WONDERED AND THIS MORNING THEY STOLE £70 FROM MY BANK ACCOUNT THAT I , AN ELDERLY DISABLED PERSON NOW HAVE TO WAIT ...
Thank you for letting us know about this! Our sincerest apologies for any inconvenience we may have caused! Rest assured that we have no intention to cause you such ...
If the supplier says processing time is 1 day then I expect it to be just that. My order has been sitting in processing since 7/28/23. Spocket can't even reach the vendor. My customer contacted me today and asked about the refund since the order was never shipped. I had to refund her out of my own pocket. They also promised me a free month of service twice. Never ever received the free month ...
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
Complete garbage DS app. They don't vet their suppliers. You have drop shippers drop shipping drop shippers. If you're in their FB group, there are a bunch of people complaining about why things are being shipped from China.
The whole supplier on-boarding takes months. The account executive doesn't even respond to emails regarding the process or status updates about your vendor account.
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We're sorry you felt this way! Though the process of on-boarding suppliers does take a bit of time, this is for us to ensure that we will only promote items from reputable ...
Do not fall for the promotional plan ever with these people. They charge you instantly and the premium products for most of the suppliers have no description. And they sent me an email stating that the supplier is pretty new hence no description. How can you entertain a new supplier to be on your premium list. Absolutely not recommended.
We apologize for the inconvenience you encountered with one of our suppliers. Rest assured that we have fixed this issue with the supplier and that we will be preventing the ...
My experience with Spocket was absolutely awful. They have very low inventory, poor technical support, unreliable suppliers, hyper-inflated prices that don't allow you to make a profit, and charge an exorbitant monthly fee to boot. No thank you.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions ...
the price for this app is ridiculous. complete rip off. its about 4 times the price it should be and way more expensive than other apps that do the same thing
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, ...
HORRIBLE!! SCAM!! Out of 14 orders I've put in, about half of them we're cancelled a day later after they realized they don't actually have stock. Which is a bad impression for my customers and poor reflection on my site. They mask the suppliers with codes "brand" names but they are mostly all Chinese vendors who probably also have distributors the US, Canada, and UK. "Celeste" for example mostly ...
We are sorry that you are feeling that way but please know that the team is taking all possible measures to ensure that inventory is updated. We can give clarification ...