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I'm an amateur in the business and, after trying many other apps, I had to get rid of them and just keep Spocket. Many look like they have it all together, but none compare to Spocket for small new businesses who want to function like the big guys.
Hello eNYCultures! Thank you so much for you review! It fills us with pride to know that our service is valued by our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
We sent a test order in and have question before we go "live." Irene was very helpful in a addressing my concerns via Chat.... on a Saturday morning!
We deeply care on how we can help with your dropshipping concerns and we want to make sure they are addressed right away! This is where our Support team excels. We will make sure to let the team especially Irene know about your kind words.
I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!
Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin
Very easy to use. Jessa and Ria provide excellent customer service. Selecting products and pushing to your store is very simple.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Erwin was great! He was very informative, knowledgeable, and quick to respond anytime I had a question regarding my subscription.
Fantastic! We are glad you love the Spocket experience and Erwin was able to help you with your concern. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders.
Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution!
Thanks, Earl, Prinz & Leah- you are the best!
Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Good app. No control or communication with suppliers so thats not helpful, not great at transparency of price changes and large scale business is difficult to manage on this. Good for small time businesses.
Thank you for letting us know! Your feedback helps us to know what we can improve on and you can be sure that we will! At the moment, we are actually working on a similar feature that we can apply in our future updates. For now, our 24/7 customer support team is here and happy to help communicate all your needs with any of our suppliers. Please rest assured that we will work hard to improve on this aspect. Thank you!
This app has made it easy for me to import products to my store. It also provides me shipping from the US giving my customers a faster lead time to receive their orders.
Fast shipping is indeed a deal-breaker for customers today which is why we make sure to only provide you with the best suppliers in the market! Thank you for using our service! - AJ
Excellent Service, the Best. Your support department is very expertise and solve any problem immediately.
Andreas Anastasiades
www.mummylikestores.com
I have to mention that Eleanor service is excellent. Always solve any of my problem immediately. Many thanks to Eleanor and give 5 stars plus
Andreas, you have no idea how much this makes us ecstatic! We are in a frenzy of pride to know how well the support team is doing! Your review will inspire everyone at Spocket; we're genuinely grateful for the awesome review! - Irene
i use the app to help me provide more products to my customer. everything is always good and on time and good updates i love them so much. im so happy i added this app to my shopfiy store