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One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.
Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
Has been the best tool for helping me source products for my store. Easy to use and different pricing options to go with you as you scale
Awesome! It's always great to know we are able to provide the best tools to help your business grow. Thank you for using Spocket!
Changing my 2 years old 1-star review - things have changed and even if some sellers are close to be scammers but Spocket kicks them out, others are great and ship very fast. Support is good, I paid for a yearly Unicorn plan (close to $1000) with PayPal and they couldn't figure out how to upgrade my account... very annoying, but they managed! So no complaint.
We are sorry that your initial experience did not meet that standard. We are glad for letting us know about it! As for our product range, while we do offer items from the countries mentioned, please know that each and every supplier we bring onboard have been carefully vetted by our team and we are transparent in informing you of their origin. Furthermore, the majority of our products are from U.S. and Europe and we are continuously bringing new suppliers on the platform, hunting for new items to expanding our product range for our retailers!
I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin
Really nice app, simply love it! This will probably replace Oberlo at some point. Would recommend to everybody that dropships.
Super easy to use, really nice selection of suppliers and items. Started a new e-commerce business and love how this integrates with Shopify!
Awesome! So glad to know you are loving our platform. We work hard to make Spocket the best app for your drop shipping needs. Thank you for trusting our services and for being with us!
One thing I am very impressed with is the speed and helpfulness of their customer support staff. Ria has been very quick to respond to my questions and helpful in finding resolutions.
Awesome! Thanks for your review. We are happy to know that customer support especially Ria is doing an impressive job assisting you with your inquiries in a timely manner. Reach out to us anytime! - Erwin
Love this app! Flat rate shipping and most products are delivered within 7days of ordering. The products are great too!
The products on this are so much more unique than everything else I've run across they carry items that are a little more on the high-end side which is what I'm looking for they do have something for every budget but they are definitely meeting my needs their customer service is outstanding! How's the concierge for more than 20 years I am absolutely a stickler for good customer service.companies a lot of companies have great products but the customer service is below sea level and I believe the customer service is part of the ambassador to the company!
Seems that you've said it all! Thank you for sharing your fabulous review and please know that we are very grateful and flattered to be recognized as how you described it. One thing we can guarantee you though, you will always have a great support team here at Spocket.
I have been using Spocket for a while now and the customer service is always on point - Thank you Russel :)
Amazing! We’re pleased that Russel was able to provide you with exceptional service. We’ll make sure that she receives your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail