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So far so good, the customer team is very quick to respond and readily available. Leah answered my questions right away and helped walk through a few scenarios in my onboarding!
Hi there! Thanks for the review. We are glad Leah was able to assist you with your concern and resolved it in a timely manner. We hope we’ll have the opportunity to assist you again. - Erwin
I rely on the customer service from the Spocket team and they are always very friendly and helpful, especially Robbie.
Awesome! Thank you for your kind words, and we're glad Robbie was able to provide you with a great experience. Please contact us any time you need assistance! - Erwin
They go above and beyond to make sure you have what you need and that they answer any questions you may have. Jessa was especially helpful! Stood by me through several days, trouble shooting every possible scenario for the issues with my store. Issues that ended up having to do with the template that was used by the company I hired. Thanks to Spocket, and especially Jessa, I was able to get a new site built and up with as little downtime as possible. Spocket....best choice I have made so far! Spocket and Shopify.....genius!
Amazing! We’re pleased that Jessa was able to provide you with exceptional service and answer all of your questions! We’ll make sure that he receives your feedback. We hope we’ll have the opportunity to assist you again. - Mhike
It's easy to understand and self explanatory.
I love the spocket app and i think i can recommend it to anyone trying to get into e-commerce business.
Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin
Spocket has been a darling, very helpful. Always at beck and call. It is all problems solved always.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Spocket meets the needs for my emerging business. I'm happy I found the app and highly recommend it to others who are seeking to start and/or scale their business.
Your needs are important to us and we do our best to provide you whatever we can! We're also happy that you found us! Thank you for the recommendation!
Very easy to use this app and there is a wide variety of products to choose from.
Support was great- Robbie helped me with some billing issues and I was able to get my issues resolved within a couple hours.
Thank you for signing up with Spocket! I'm glad you enjoyed chatting with Robbie. We hope to meet and even exceed your expectations. If you require our assistance, we are always available! If you need assistance, please contact support@spocket.co and we will gladly assist you! - Irene
Very cute clothes! The only thing I could complain about is their pricing. The premium has all the cute clothes and it is pricey!
Thank you for the feedback! Our suppliers usually base the pricing depending on the demand for a certain product while still allowing you a 25-35% profit margin for each one but we appreciate you letting us know so that we may also inform our suppliers about your feedback. We'll do our best for you! Thank you!
I would recommend this app it is very useful and Prinz in customer service is Great to work with!
Hello R&R Liquidations! We are happy to know you love the experience with Spocket. We are proud Prinz was able to help you with your queries. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I used this app,Great app and Free plan,I like only free,I would like to give 5 stars,
Thank You.
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