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Miki was very helpful! I have been trying to locate an order for weeks. She was the only support person to let me know the order was canceled. She also assisted me with determing how to proceed with my customer.
We're happy to hear that Miki was able to help you out! Definitely, you can expert great Customer Service from Spocket whenever you need help. We're here not only to answer your question but to make sure you're successful in the business that you do! -Kim
So far I love the products that are available. I hope they add more sustainable clothing options. However, I'd give them 5 stars, but still haven't received an email from them in response to the one I sent them days ago. I will update my review and change the rating once I've heard from them.
UPDATE:
If you are on the free setting with this app and you need help, head to settings and the chat window is open. I was able to see if my email was received and what not. Their customer service is very fast and helpful. I'm very happy with them!
We deeply apologize for the long wait but seeing that your inquiry had been rectified today, we are just glad that everything is all good now. We'll do our best to respond more efficiently to all your inquiries. Thank you for the patience and understanding!
I have used Spocket for a very long time and it is the best app on Shopify to source and pick products from. However sometimes it is hard to get a positive return due to the items not being cheap, but who wants cheap items and unsatisfactory customer experiences. So, all hand in hand this is the number one app you need to use for your drop shipping business. Whatever you do make sure you are picking a great drop shipping company like Spocket as your delivery speed and high-quality products are depending on you picking a great company and having tons of sales.
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products Rest assured that we'll do our best to get more products that can help you get more positive returns. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
I absolutely love Spocket! This was my first app for my store and it is still a staple. Currently, creating multiple stores and will be definitely using Spocket for those. Highly Recommend
Thanks for taking the time to leave feedback! We are so pleased to hear how we've made your job easier. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I used the Spocket app to increase the product selection in my online store. It did not disappoint! The product offerings on Spocket are from various suppliers and provides great options from US-based suppliers.
We are happy to hear that we are able to provide what you need. Thank you for joining us here in Spocket!
I love this app! Very easy to add products to my store. I recommend this app to anybody new to dropshipping.
Hi there! Thanks for the awesome review and for loving the Spocket app. This app is indeed easy to use and adds products to the Shopify store. We are happy if you can recommend us. Feel free to reach out to us whenever you need assistance! - Erwin
Everything is great so far! I love it. I am very excited to get rolling with this app and I would highly recommend it to new entrepreneurs.
Awesome! We're glad everything is going great for you! We're excited to have you with us! Thank you for your recommendation and for choosing Spocket!
I was in bad shape. However, the support team with Jab went above and beyond for me! I will push to recommend Spocket services. I will be working with Spocket forever!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Erwin and Robbie, Spocket support rockstars! - Irene
AWESOME INVENTORY EVERTHING I IMAGINED FOR MY STORE . MODDERN FURNISHING AND HOME GOOD ITEMS . QUALITY ITEMS I WILL CONTINUE TO RETURNED AS A BUYER .
Thanks for leaving us such a wonderful review. We are thrilled that you loved your Spocket experience and products. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
easy to use nice dropshipping app
need time to understand the app after that you will enjoy using this app
You are absolutely right! Spocket is very nice and easy to use as we intended it to be. With a little bit of time investment and understanding, anyone can easily enjoy using the app. Thank you for choosing Spocket!