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The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
I use this product for my Shopify store and I really am just addicted can't get enough try it u will be too just a few clicks and it is all easy as a breeze ..... I recommend to everyone trying to boost your online business!!!
Thank you so much for the trust! We are very grateful!
This application is a junk, they don't fulfill, take your money and your orders are pending for months, customer service will not answer and your money and time is lost. I wanted to test to start selling products and ship from USA, I placed 10 orders to test, 4 orders were cancelled and 2 orders still not shipping after 2 months and 1 order not even refunded to my card. I let them this money and run away because I lost my time and energy. Just stop this guys and give people their money back. And for people that want to use this please don't try not recommended at all.
We are sorry to hear we were not able to meet your expectations. We would be more than happy to make thing right with you. Please do reach out to support@spocket.co and we'll gladly do our best to be able to resolve your concerns.
Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!
Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Easy to use
Hello MD Fearon! We appreciate you recommending Spocket. Thanks for finding this app really convenient. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Spocket is an incredibly easy-to-use tool for online entrepreneurs. Its user-friendly and intuitive interface makes it much easier to find products and manage orders. I was pleasantly surprised by the variety and quality of the products available, which have helped to improve my online shop. What's more, the seamless integration with the main e-commerce platforms has been a real time-saver. But what really impressed me was Spocket's exceptional customer service. Their team is responsive and always ready to help. I would highly recommend Spocket to anyone looking to optimise their online business. It's an essential tool for success in e-commerce. Thank you . Marcel
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to provide you with the best service you can use for dropshipping and rest assured that we'll keep on striving. We are so glad to know that you love Spocket and find it helpful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
So far so good, the quality of the products are better and the delivery time as well. Thank you!
The support that you can get from them is superb and fast, very reliable and always available. Very happy to get spocket as my source.
This app has amazing products and services. I've only been using this app for a short time and it is already my favorite dropshipping app.
Awesome! Thank you for sharing your experience! We want to make sure you get the excellent service that you deserve. Don't hesitate to reach out to us at support@spocket.co whenever you need help!
Marianne clear out all of our questions very fast. And the APP itself is very intuitive end friendly, Recommend Spocket for your Dropshipping business 100%
Hi Sofia Naturale! Thanks for your feedback! It is fantastic that Rohini was able to help you with your inquiry. We'll definitely keep up the good work. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby