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So far it's been good, just setting up.
I'm still learning but I hope i have a chance at making a profit..
Thank you for your positive feedback! We're thrilled to hear that you liked our app. If you need any assistance setting up, please don't hesitate to reach out to us. Have a great day! - Irene
I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin
Everything is accessible and easy to use. You can find a variety of products for your store. I work at the pet niche. So definitely great resource to have Spoket installed in your store. I came back as I was unable to find specific products at other dropshippers. This is a great resource to have. Thank you.
Thank you for the review! We are glad that Spocket helps you with your online store and also appreciate you recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I love using this app for my store! The team is always so helpful and are quick to respond and get you the help that you need. Importing products is so easy and the notifications that products are no longer available help keep my company running smoothly. Processing orders is simple and can usually be done in just a few clicks. I would highly recommend.
Thank you very much! We're happy to know you are loving our app so far. We're always here and ready to help you anytime you need it. We appreciate the kind feedback and recommendation.
Easy to use
Thank you for your feedback! We're so glad to hear that you found Spocket easy to use. We strive to make the process as seamless as possible for our users, and it’s wonderful to know that it’s helping you in managing your business. If you ever need any assistance or have more feedback, feel free to reach out. We're here to help! Happy dropshipping!- Eleanor 😊
Ottima integrazione, bei prodotti. Anche assistenza davvero efficiente. Rispondono velocemente e capiscono i problemi. Consigliato
Grazie per aver iniziato con Spocket! Ci piace fornirti ottimi prodotti e servizi. La tua raccomandazione è molto apprezzata! Contattaci all'indirizzo support@spocket.co se hai bisogno di aiuto o se hai domande! - Irene
Thank you for starting with Spocket! We love providing you with great products and services. Your recommendation is highly appreciated! Reach out to us at support@spocket.co if you need any help or if you have any questions! - Irene
Erwin was very helpful and he gave all the answer i needed. It is very easy to import and edit products. everything is available in just one click and the item is on your store right away..loved it..
Thanks for leaving us such an excellent review. Every team member here values this kind of feedback, and it motivates us! - Irene
I NEVER write reviews but I just had to rave about the customer service I have received from the Spocket staff -- Kim, specifically, is AMAZING!! My customers love the clothes too. A+++
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you — we look forward to working and growing with you!
Read All Of The 1 Star Reviews! Don't get scammed.
Highly Disappointed in Spocket.
I signed up for Spocket solely because my supplier had recently switched dropshipping platforms.
We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help.
(DropGenius is Part of the Spocket App)
At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay.
However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them.
We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy.
So now we've been scammed out of our money, and are disputing it with our bank.
So watch out.
Spocket and their service DropGenius Are SCAMS!
(DropGenius is Part of the Spocket App)
Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this occasion. Nonetheless, we're eager to assist you with your concern. Please feel free to reach out to us via chat or email at support@spocket.co, and we'll promptly address this matter. Your understanding and patience are greatly appreciated.
Site easy to navigate to launch my first store. Customer service is great! Looking forward to using them in the future as well.
We look forward to seeing what you can achieve in the next few months! We're absolutely glad that our Support team was able to help you out - their line is always open so don't hesitate to reach out.